Since some items are digital or hygiene related(like hair products/masks), they are not returnable. I'm an honest seller, and I take a lot of photos- so you'll know what you are getting. If I miss something- let me know. Communication is key.

If you order something physical that's not custom and change your mind, I'll happily exchange it if it is unworn-providing you pay the return shipping.

Most payments on Etsy are instant now, but if you would rather pay by mailing a money order, I can work something out for you. Items will be crafted after payment is received, files can be emailed after. I can also process your card through my merchant account, if you prefer.

Money orders can be mailed to the following address.

Keeps Me In Stitches
1136 Sugarberry Lane
Flower Mound, Texas 75028

Keeps Me In Stitches is completely digital right now, but occassionally, I sell something physical. If that's the case, I ship almost everything USPS. I'm set up to do this from home, and it gets the packages out quicker. Very light items go first class (under 13 ounces) and everything else goes Priority. I don't upcharge my shipping, but I do include an insurance fee-- that keeps us both covered.

Designs are instant download for your convenience and mine, but if you prefer a CD simply ask. I can ship you one for $2.25 extra- which covers the cost of the CD, shipping materials and postage. As many designs can fit on your CD as you like, so there will only be one shipping charge.

A couple of notes-

Hand crafted items are by their nature perfectly imperfect. It's part of their charm.

Hand dyed items will have an uneven finish, and hand stitched appliques look hand stitched. (If you want perfectly even stitches, look for the word "machine applique" in my listings. It's a different look.)

Custom orders require full payment in advance.

Thanks!

Additional information for those buying embroidery designs:
You'll need the hardware and software to transfer these designs to your embroidery/sewing machine. They are sent in an email as an attached file.

All of my designs are manually digitized. Autodigitizing is sketchy at best. I use a variety of textures, and take the time to adjust angles and fill rates to be sure these designs look their best. It's a time consuming process. I always include underlay stitching, to prevent pulling in the design. These are included in the final stitch counts.
I personally test each design on a Janome MC10001, then I have volunteer testers test them on a Bernina and at least one other machine, prior to offering them for sale.

I retain the copyright to my designs (sometimes I purchase clipart for digitizing in which case only the digitized designs are copyrighted to me). You may certainly make items for giving or selling, but please do not resell / share / trade or otherwise give out my design files. My designs are hand-drawn by me, unless otherwise noted.

All of my designs are originally saved in JAN or EXP format. Then they are converted to the format you need. I include a template and a color chart with my designs. You may ask for any of the following formats:
Tajima - DST
Janome - Jef
Deco Brother/ Babylock – PES
Husqvarna Viking – HUS
Janome / Elna / Kenmore – SEW
Pfaff – PCS
Singer – XXX

I'm currently working on getting BX format for my fonts- hope to have that soon.
Please ask about others. Thanks!


Contact me if you need a different format.