KeepsakeKrochets' Shop Policies
Welcome to Keepsake Krochet, my name is Ashley. I am in love with crocheting. I hand make every item I sell. I have several items I make on a regular basis, and I do the occasional custom creation. I love coming up with new patterns and new color combinations, and using unique stitches to make the items stand out. I love being able to personalize my products so if you see something you like but would like a specific color, or an addition please feel free to send me a message. So take a look around and see what catches your eye!
Payment methods: I currently accept PayPal only
Pre-made items I will ship within two business days, and custom items will ship within 7 business days (time to produce the item). If the item will take more than the 7 business days, then I will specify in the product description. Please be sure to read the item description carefully to ensure we are both on the same page.
Packaging: All items will be carefully packed in a gift box, with decorative tissue paper, and shipped via USPS.
Refunds and Exchanges
Refunds and Exchanges: For pre-made items, I will accept returns or exchanges if you are unsatisfied for any reason. For custom made items, refunds or exchanges will not be accepted, due to needing to purchase special yarn, colors, ect. My goal for any transaction is to have excellent communication, I will return messages every day to ensure we work together to get exactly what you want. I want you to love what you purchase, after all it is a keepsake!
Additional Policies and FAQs
If you have additional questions or concerns please message me, I will be happy to answer any questions. Have a great day, and hope to hear from you soon!
Last Updated April 23, 2012