KendallMade's Shop Policies
Ahoy! My name is Kendall and I've been a designer and multi-media artist for a long time, but have only been selling my creations for over a year. I strive to make as wildly extravegant and colourful clothes as I can, using a combination of new and recycled materials to make unique pop-culture creations. Rave on!
I prefer to use paypal, but will take personal cheque. However, with a cheque I need to wait for the payment to clear before I can ship the item, so there will be a delay. Once your item clears payment I will ship it as soon as possible.
All prices include tax, and if they look weird to you it's because I created them in Canadian dollars.
ALL ITEMS ARE SHIPPED BY REGULAR CANADA POST SHIPPING... This does NOT include insurance cost nor tracking number. However, they are available with extra charges. If you need insurance, faster shipping, or a tracking number please let me know and I will adjust your shipping cost accordingly. WE ARE NOT RESPONSIBLE FOR ITEMS LOST IN THE MAIL! That is a risk you are taking!
Want to upgrade to express mail? Add insurance? Any other questions? Please let me know by sending me an Etsy message or emailing kendallmalchuk [!at] gmail.com
Refunds and Exchanges
If your item should arrive damaged or broken (unlikely since I make unbreakable items, ie:cloth items) then it's a convesation we'll have to have once it arrives, because I'm not sure how my items could possibly get damaged in the mail, but I will do whatever I can to make it right.
Once I have shipped an item, it is too late to cancel the order.
Additional Policies and FAQs
All of my items are made solely by me and are the intellectual property of me alone. All my upcycled items are made using thrift store items that I have washed before cutting them up. I make my clothes in a pet free, smoke free home.
5335 Rue Clark, Apt 3
kendallmalchuk [!at] gmail.com
Last Updated November 11, 2011