KeytoYourHearts
Items
All Items
Reviews
-
![]()
Mikayla on Mar 23, 2021
5 out of 5 starsexactly what I wanted! In great condition for what they said it was in.
-
![]()
Abigale on Feb 8, 2021
5 out of 5 starsThe chair is beautiful and original but had trouble understanding the shipping process.
-
![]()
-
![]()
Sophia on Sep 18, 2020
1 out of 5 starsThe chair arrived with more than 3 weeks delay, the shipping company kept pushing back the delivery date THE WORST PART was the quality of the chair, it came broken with a split in the wooden frame on each side making just sitting in the chair questionable wondering if the back of it would break & split. The chair was full of spots and accumulated dirt, making it obvious it was never wrapped or cleaned before shipping, the cushion does not belong to the chair because does not sit flush with the frame, might have been switched from another identical chair... The seller made NO ATTEMPT to help & denied the fact that it had a problem even after receiving pictures showing the spots and splits. I WOULD NOT RECOMMEND THIS COMPANY, in fact I would recommend instead SittinPrettybyMyleen in Miami FL selling the exact same merchandise
![Krissy]()
Krissy responded on Sep 18, 2020
This was just another attempt for Sophia to scam me out of money. She asked several times for a discount on this chair before she even purchased it. She asked ''Can you discount the price on the chair? Can you discount on the shipping? The chair is NOT broken/split as she claims. Sophia is describing the joints on each side of the chair when they are attached to the frame. The chair is listed as a vintage piece. NOT new but in overall good condition considering it's age from early 1900's. This chair is one of a kind and was used in weddings and special events and Sophia claims she thought it was NEW! Delay in delivery is due to death which I explained and have no control over . I arranged for another driver. A partial refund was offered. Unrealistic buyer!
-
![]()
Andrea on Jul 20, 2020
5 out of 5 starsThe product was excellent! I’m absolutely in love with my chairs! I would just say for the shipping, to make your own arrangements ahead of time.
-
![]()
g on Jun 26, 2020
1 out of 5 starsCouch unusable, falling apart, shipped late. Beware no returns.
![Krissy]()
Krissy responded on Jul 2, 2020
Nothing more than a case of buyers remorse. The couch was sturdy and in excellent condition when it was picked up for delivery. The buyer didn't contact me until 2 days AFTER receiving the couch. If it was delivered in an unsatisfactory condition, delivery should have been denied. This case was escalated to Etsy support and Etsy closed the case in my favor. Buyer had no proof of visible damage. I also had written confirmation from the delivery guy stating there was no damage upon pick up or delivery. Case closed!
-
![]()
-
![]()
PeachyPie20 on Oct 3, 2018
5 out of 5 starsThese chairs are GORGEOUS! And they arrived fast!!! Thank you so much!!!!!!!
-
![]()
-
![]()
About KeytoYourHearts
Key To Your Heart ~ Things we love!
Production partners
-
Stylist
IL, United States
Illinois
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept exchanges
I don't accept returns or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: