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KiawahCollection's Shop Announcement

Our inventory is really low right now, but whatever we have is top quality and ready to ship. It's ok to buy the last piece if it gets to that point. We'll get more made. Check out our reviews!

CAPITAL LETTERS are not a link or me yelling, they are just so you can skim the page quickly and easily see what sections to read and what to skip.

The SHORTCUT TO OUR SHOP is www.KiawahCollection.com .

This is a link to an awesome STORY OF HEALING, and there are other healing testimonies on that same page (you'll have to copy and paste):
http://www.awmi.net/extra/healing/hoesch

And this is a wonderful series on DIVINE HEALING (you'll have to copy and paste)
https://www.youtube.com/watch?v=oxDPENVTZXQ&list=PLB579EA0A500C02F0

COMBINED SHIPPING CHARGES: Items for sale on Etsy have 2 columns for shipping charges-one says Cost, and next to it is With Another Item. Here's how it works. Let's say you buy 3 items in the same shop, and these are the shipping charges on each listing:
Cost With another item
Item 1 $2 $0.20
Item 2 $3 $0.15
Item 3 $1 $0.25
Your total shipping charges will be $3.45. The computer takes the highest shipping "Cost", then from the remaining items, just adds the "with another item" amount from each one. Make sense? You can actually try this without checking out. You can put several items from a shop in your cart without checking out, and see how it adds up the shipping costs. (Just be sure to remove the items from your cart if you aren't going to buy them.) So when I'm buying from a shop on Etsy-it's my favorite place to shop-I usually look around the shop to see if there's anything else I want there if the "with another item" charges aren't much, because there will be very little extra shipping from the extra items.

LOCAL CUSTOMERS: If you'd like to pick up your order in Tazewell, hit the contact link BEFORE YOU ORDER and I'll tell you what to do to avoid shipping charges. Or call me, we're the only Wearmouths in the phone book in Tazewell, VA.

TIP FOR NAVIGATING ETSY SHOPS: Shops have categories, but you can actually make your own categories using the "search in this shop" box. Just type in things like "antiqued copper", "blue", "aluminum", "pink earrings", etc. The more words you use the more you will narrow it down, and it doesn't matter what order you put the words in. This is especially helpful in large shops where they have several hundred items and you only want to look at a certain type. Don't forget the button where you can have it sort by least expensive to most expensive or vice versa. And on Etsy's main page don't forget to put in your price range to narrow it down there, too.

Roberta and Leah Wearmouth

KiawahCollection's Shop Policies

Welcome

Welcome to our shop. Grab a cup o' joe, come on in and have a look around!

Payment

If can't use Paypal, message me and I'll set it up for you to pay directly by credit card. Thanks!


Shipping

Shipping Charges:
U.S. & U.S. Territories.....$2.70 + 20 cents each additional item
International.....................$7.75 + 95 cents each additional item

As soon as we get your order we will send it by First Class mail with delivery confirmation and a tracking number within 2 business days unless an unusual circumstance prevents this (illness, earthquake, etc.). Usually I have packages in the mail the next day (obviously except for Sundays and holidays.)

We ship all jewelry in a gift box to protect the item during shipping.

IF THIS IS A GIFT that you will give to the recipient, I'd be happy enclose some ribbon for the box and a mini gift card for you to sign. Just request it in the note to seller when you check out.

FOR GIFTS YOU WANT SENT TO THE RECIPIENT, please tell me in the note to seller that this is a gift going directly to the recipient, then put THEIR name and address in the shipping address. I will enclose a gift receipt that does not show the price, and if you like, I would be happy to enclose a small gift card with a message from you. But please tell me that this is going to the recipient and what you would like the note to say. (Sometimes peope just say "this is a gift for a friend" and I'm not sure if they're giving it to the person or sending it directly to them.) Please keep the message clean (no profanity, reference to drinking or drugs, etc.) or I will edit it.

INTERNATIONAL CUSTOMERS: If for any reason the post office will not accept the package for shipment I will have to cancel your order. You are responsible for any taxes or duties incurred, and I'm sorry, but I can't be responsible for losses after I mail your package. At the moment I don't have any way of tracking international packages after they leave the U.S. without charging outrageous shipping fees. PLEASE do not ask me to mark this as a gift-I will not cheat the government, but that also means I would never cheat you, my customer. :)

Refunds and Exchanges

MONEY BACK GUARANTEE: U.S. customers if you are not happy with your purchase you can return it within 30 days-no questions asked, and if it is in the same condition it was when I sent it to you I will give you a full refund, minus shipping charges. You have to pay the shipping to return it, but for a jewelry item sent First Class Mail, this will usually cost less than $2.

Sorry, I am not accepting returns for international customers.

NOTE: If anyone ever returns a pair of pierced earrings, we will put brand new ear wires on them before relisting them.

For any other problems related to the sale, please contact me and let's work it out instead of leaving negative feedback, or "opening a case". Those are supposed to be last resorts when the seller just wouldn't do anything to solve the problem, and I'm willing to do whatever I can to solve the problem. :)

Additional Policies and FAQs

CUSTOM ORDERS: We are temporarily unable to take custom orders or even requests for items not currently in stock. I will spare you the details of why :) , but if you add us to your circle and/or favorite our shop, you'll see in your activity feed when we restock and add new items. I'm really sorry about this, and I'm hoping it will change soon. You might check out my favorites for some awesome jewelry by other sellers.


Thanks for checking us out and happy shopping! Etsy rocks!!

Last Updated August 22, 2015