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KillorglinCreations

Handmade & Monogrammed Gifts in Leather, Stone, Metal

Methuen, Massachusetts · 12573 Sales

KillorglinCreations

Handmade & Monogrammed Gifts in Leather, Stone, Metal

Methuen, Massachusetts 12573 Sales On Etsy since 2010

5 out of 5 stars
(2925)

Announcement   At Killorglin Creations, we manufacture unique monogrammed, custom gifts in stone, leather, wood, glass and metal.

We have gifts for individuals as well as wedding party gifts and favors - all handcrafted in our shop in Methuen, Massachusetts.

All items are custom made, so our average processing times are typically 1-2 weeks plus transit.

Please follow us on Twitter: @KCGiftware for COUPON CODES and new product updates!

Announcement

Last updated on Jun 23, 2016

At Killorglin Creations, we manufacture unique monogrammed, custom gifts in stone, leather, wood, glass and metal.

We have gifts for individuals as well as wedding party gifts and favors - all handcrafted in our shop in Methuen, Massachusetts.

All items are custom made, so our average processing times are typically 1-2 weeks plus transit.

Please follow us on Twitter: @KCGiftware for COUPON CODES and new product updates!

John and Tara

Contact shop owner

John and Tara

View all 105 items

Reviews

Average item review
5 out of 5 stars
(2925)
daebo67

daebo67 on Dec 9, 2016

5 out of 5 stars

Great quality, exactly as pictured and perfect engraving. Sellers very responsive to questions and quick to ship. Very happy and excited to gift this at Christmas!!

View all 2925 reviews

Updates

Personalized Bottle Openers make a great Christmas present.
Wallets are a classic Christmas gift, and the free monogramming makes it a great deal!
View all 38 updates

About

Killorglin Creations - All in the Family!

Our shop is all family run, by myself (John) and my wife Tara.

Tara is from Killorglin, County Kerry, Ireland - hence the name Killorglin Creations!

We started Killorglin Creations in 2010 as an offshoot from our sign and nameplate business which we still run and have been since 1972.

Killorglin Creations gives us the opportunity to make a variety of personalized gifts on a more personal scale - one-to-one. We enjoy making personalized gifts that hopefully will bring our customers years of enjoyment.

Thanks for stopping by!

Tweet

Shop members

  • Tara, Mia and John

    Owner

    Here we are, the family that is Killorglin Creations. The little one is our daughter, who we do not work too hard!

Shop policies

Last updated on July 5, 2016
At Killorglin Creations we make custom gifts, so delivery times vary based upon current workload.

We are very please to say we have not missed a deadline yet!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept Paypal, Mastercard and Visa
Shipping
IMPORTANT INFO REGARDING CANADIAN SHIPMENTS:
A possible work interruption by the Canadian Postal Service may delay shipments starting July 2, 2016. We suggest contacting for a price to ship via UPS.


When your order ships, you will receive a convo from us telling you how the package has shipped.

We determine if orders are shipping via US Mail or UPS depending on the weight and size of the object being shipped.

When we ship by UPS, we have a tracking number provided to us and we pass that number on to you via convo.

When we ship via US Mail we most often receive a tracking number, but not always.. If you absolutely require a tracking number from the US Mail, please let us know in a convo prior to placing your order, and we will let you know if an extra fee applies.

When delivering to residences, it is UPS and the US Mail's policy to not require a signature. Should you require someone to sign for the package(s) please let us know and we can let you know what the additional cost would be.

The addressee MUST BE KNOWN by the Post Office, UPS, FED-EX or other delivery service to reside at the address you are shipping to. If the addressee is not known to reside there, you MUST address the label with a C/O (care of) someone that is known to reside there.

If you have us ship to an address, and the Post Office deems it to be UNDERLIVERABLE or UNDELIVERABLE AS ADDRESSED or some similar terminology, and we have addressed the package as you have instructed, our obligation has been completed at that point. Should the package be returned to us, we will contact you with a new shipping price to re-mail it to you. Should the package not be returned to us, or returned damage, we will not be responsible for any refund or replacement of any amount.

LOST PACKAGES SHIPPED WITHIN THE UNITED STATES:
If your package does not arrive by the estimated date provided by the post office, UPS or other delivery service, we will decide to either replace or refund your purchase 14 business days, excluding holidays, after the delivery service's estimated delivery date. The only exception would be FIRST CLASS MAIL, which would be 21 business days, excluding holidays. This will be an allowable timeframe for misrouted packages to arrive to you.

We have had instances where packages delivered to apartment buildings were delayed as the mailman decided not to leave the package in the hallway unattended.

When we send you the shipping convo, it would be a good idea to arrange to have the package delivered to a neighbor (leave a note for the mailman) or ask the post office to hold any packages at the post office for you to pickup.

UPS WILL LEAVE packages unattended, so you should definately arrange to be home or leave a note for the UPS driver to deliver to a neighbor. The neighbor would need to be a next door apt as UPS will not deliver to another building free of charge.

CANADIAN and INTERNATIONAL shipments: If you require a tracking number, UPS is the only option. Please contact us to see if the shipping charges shown in the listing is for UPS or Mail. Any duties and taxes will be the responsibility of the customer. Shipments made to Canada or Internationally by a service other than UPS (ie: Postal Service) are not guarranteed as the tracking numbers are only good until the package reaches the US border, then the receiving country takes control.


INSURANCE:
All shipments ARE NOT insured. Should you require insurance for lost packages, damage, etc, let us know prior to placing your order so we may give you a price. Any packages delivered to you in a damaged condition MUST be reported to the delivery person BEFORE YOU SIGN for the package. Any damaged packages that have not been reported to the delivery person before you sign, will not be refunded or exchanged by us.
Refunds and Exchanges
Our items are all made to order, so once an order has been entered and work begun there is no way of refunding your purchase should you decide to cancel. Since we make custom items there is the returns for custom made items.

Should there be a mistake made by us (Killorglin Creations) such as engraving mistake, wrong color, etc. you will need to send us photograph(s) clearly showing the problem. If there is a damaged product, you will need to send us photograph(s) clearly showing the damage. We can instruct you as to what we need for photographs based on the product. If a refund is issued we may require a photo showing the product is no longer usable. This would require a photograph showing the engraving or other part of the product marred, scratched or otherwise rendered unusable. We do not want any of our products in use if thy are not up to our standards for quality. We will instruct you how marr and photograph the item.

If a proof is requested, and a mistake is found after production, there will not be a refund if the proof was approved by the customer.

All engraving/production/delivery information or other information required to complete and deliver the order must be indicated in the ORDER NOTES at checkout. If a separate message via Etsy convo or email is missed by Killorglin Creations, it will not be the responsibility of Killorglin Creations.

Please also see the above section for refund info.
Additional policies and FAQs
How to contact Killorglin Creations.

***** ONLY use the ETSY convo system and NOT regular email. ****

The Etsy system ties all convos to the order and reduces miscommunications.
Any requests MUST be sent through the Etsy system ONLY. Regular emails may result in missed messages and will not be grounds for a refund.


COUPON CODES: Only one coupon code may be used per purchase. Coupon codes are only valid for RETAIL pricing. Coupon Codes my not be used for WHOLESALE pricing.