KimonoUSA's Shop Policies
Come enjoy the beautiful, unique artistry of vintage Japanese kimono and obi - beautifully embroidered, woven or dyed - and make them you own!
Kimono USA accepts payment through PayPal.
Kimono USA ships through UPS (or US Mail, upon request), anywhere in the continental United States, which excludes Alaska, Hawaii and US Territories, such as, but not limited to, Puerto Rico and Guam. All shipments are insured for loss.
Refunds and Exchanges
All shipments are sent with delivery confirmation and insured for loss. Refunds will be issued if an order is lost in shipment, after confirmation from carrier that the shipment was lost and not delivered.
Customers may return orders for a refund,excluding the original shipping and return shipping, no later than ten days after the item has been delivered, commencing on the stated date of delivery by the UPS or US Mail shipping carrier.
Refunds will not be issued for the cost of shipping to return purchases for refund.
Last Updated December 4, 2012