KinfolkYarnandFibre

HAND DYED * HAND SPUN * HANDMADE

Vancouver, Canada On Etsy since 2013

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KinfolkYarnandFibre

HAND DYED * HAND SPUN * HANDMADE

Vancouver, Canada | 679 Sales

KinfolkYarnandFibre is taking a short break

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Note from shop owner Kinfolk Yarn and Fibre is currently taking a break to kick cancer’s butt.

Note from shop owner

Last updated on Sep 23, 2019

Kinfolk Yarn and Fibre is currently taking a break to kick cancer’s butt.

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quality 8 shipping 36 customer service 28

Shop policies

Last updated on January 28, 2018
Dyeing, spinning, knitting and all things fibre are my passion, my raison d'être! I find endless fascination in the alchemy of dyeing and spinning, how the fibres and colours interact with each other and transform into something entirely new.

I aim to make products that you’ll enjoy using as much as I enjoyed creating. I dye with professional acid dyes and I only use materials that I like spinning and knitting with myself. Because my dyeing is a joyous, little bit of this, little bit of that process, even yarn and fibre dyed in the same batch can have slight variations. Each item is one of a kind. Handspun yarn, by its very nature, has slight inconsistencies; I think this is part of its charm.

I do my best to accurately describe and photograph items but your computer monitor may not display colours exactly the same way mine does.

All work is done in a non-smoking environment. I do however have a cat, who shares my interest in yarn. Once “finished”, all items are stored in sealed bags and boxes but please be aware that the occasional stray cat hair may make its way into yarn and fibre during production.

By the way, my spelling of the words “fibre” and “colour” is not a mistake – I’m Canadian, aye, and that is how we spell those words ☺

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want you be satisfied with your purchase! If there is a problem, please let me know within 7 days of receipt of your purchase so I can attempt to rectify the situation. I’ll gladly refund your purchase price, less shipping costs, once the item is returned to me in the original, unused condition with all tags. All shipping costs for returning items will be the buyer’s responsibility.

Custom orders are a final sale.
Payment
I accept PayPal and Etsy Payments. You can pay with your credit card via PayPal without having a PayPal account.

Payment is expected at the time the order is placed . If payment is not received the order will be cancelled and the item relisted.

You can cancel an order provided it hasn't been shipped.
Shipping
Local customers are welcome to pick up their purchases to avoid the cost of shipping. Just contact me to arrange a time. I'll refund your shipping charges.

PURCHASES OF OVER $100 USD (before shipping) SHIP FREE WITHIN CANADA AND HALF PRICE TO THE USA. I'll refund your shipping charges when I ship the order.

I usually ship within 2-7 business days. I use Canada Post for all shipping. Shipping, particularly within Canada, can vary considerably depending on the destination. If the actual cost of shipping is less than what I've charged you, I'll refund any difference over $1. I wish all shipping was free, or at least fairly reasonably priced. Sadly, this is not the case. To keep shipping costs as low as possible I use the most economical method:

Within Canada:
Regular Parcel, which in includes tracking and insurance. Delivery is usually within 2-8 business days, depending on the destination.

USA:
The most economical shipping method is Small Packet Air, which does not include tracking or insurance. This is the shipping rate quoted on my listings. Due to the absence of tracking and insurance, items shipped this way are out of my control once I’ve shipped them. Any losses or damages that occur during shipping will be the responsibility of the shipping agent. For this reason you may want to consider upgrading to Tracked Packet shipping for destinations outside Canada.
Tracked Packet includes tracking and insurance. There is an additional cost for this option. If you’re interested in using this method please contact me for an upgraded shipping quote.
Any customs or brokerage fees at the final destination are the responsibility of the buyer.
Delivery is approximately 4-10 days, depending on the destination.

International Destinations:
The most economical shipping method is Small Packet Air, which does not include tracking or insurance. This is the shipping rate quoted on my listings. Due to the absence of tracking and insurance, items shipped this way are out of my control once I’ve shipped them. Any losses or damages that occur during shipping will be the responsibility of the shipping agent.
Any customs or brokerage fees at the final destination are the responsibility of the buyer.
Delivery is approximately 7-28 days, depending on the destination.

Delivery time estimates are from Canada Post.

Items will be shipped to the address on the PayPal receipt unless you’ve told me otherwise in the notes to seller.
Additional policies and FAQs
Thanks for taking the time to read about Kinfolk Yarn & Fibre!