KirasPetShop

Pet Products Handmade with Love

Catskill, New York | 6591 Sales

KirasPetShop

Pet Products Handmade with Love

Catskill, New York 6591 Sales On Etsy since 2013

5 out of 5 stars (1731)
Kira G.

Contact shop owner

Kira G.

Announcement    🛒 FREE U.S. SHIPPING when you buy 3+ items! 🛒
Kira's Pet Shop is home to the first and ONLY bandana with a built-in tag slot, as well as offering high-quality dog and cat collars, leashes and pet ID tags. Every item is handmade to order in our smoke-free, pet-friendly home!

You can see how our bandanas work here: http://etsy.me/1WAffNz

If you see a pattern you like but can't find the coordinating collar/leash/bandana to match, please contact us! It's very likely we just haven't gotten around to listing the item you're looking for yet. 😊

Follow and tag us in your happy customer photos!
➡️ www.instagram.com/kiraspetshop
➡️ www.facebook.com/kiraspetshop

Announcement

Last updated on Jun 2, 2019

🛒 FREE U.S. SHIPPING when you buy 3+ items! 🛒
Kira's Pet Shop is home to the first and ONLY bandana with a built-in tag slot, as well as offering high-quality dog and cat collars, leashes and pet ID tags. Every item is handmade to order in our smoke-free, pet-friendly home!

You can see how our bandanas work here: http://etsy.me/1WAffNz

If you see a pattern you like but can't find the coordinating collar/leash/bandana to match, please contact us! It's very likely we just haven't gotten around to listing the item you're looking for yet. 😊

Follow and tag us in your happy customer photos!
➡️ www.instagram.com/kiraspetshop
➡️ www.facebook.com/kiraspetshop

About

Pet Products Handmade with Love

Kira's Pet Shop began as a way to raise money for our dog Eva's knee surgery in 2015. The shop started with just our bandanas, which are the first of their kind: they attach over your pet's collar with velcro and include a slot in the middle for ID tags to hang through. (Stylish and functional! See video above for demonstration.) We have since expanded to also offer dog & cat collars, leashes, hand-stamped ID tags and more! And as always, every single item is handmade individually from start to finish in our smoke-free, pet-friendly home. :)

Questions? Contact Kira: www.etsy.com/conversations/new?with_id=17329697

Follow us to stay up to date on new patterns, sales and more!

Facebook: Kira's Pet Shop
Instagram: @kiraspetshop

Logo design by Leanna White Creative (www.leannawhite.com)

Shop members

  • Kira

    Owner

    Cat lady with a passion for sewing cute things by day and managing the local movie theatre at night.

Local

Find KirasPetShop at the following upcoming market!

  • Chatham Summerfest
    Chatham
    NEW YORK

    Jul 20

    You won’t want to miss this celebratory, annual fest in the beautiful village of Chatham, NY. Chatham Summerfest is a unique street event that draws hundreds of visitors. Check out the various craft and food vendors, alongside independently-owned, one-of-a-kind retail stores, restaurants and galleries in this picturesque town that are sure to provide you with a unique experience full of special treasures. The “quintessential rural upstate New York community” prides itself on its friendly and welcoming environment. Experience these distinctive specialty shops, delicious foods and vibrant art vendors at Chatham Summerfest.

Shop policies

Last updated on February 15, 2019
Welcome to Kira's Pet Shop! All items are handmade individually in our smoke-free, pet-friendly home.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Please contact us before leaving any negative reviews so that we may work out a solution. We strive to maintain a 5-star feedback rating, and want you AND your pets to be happy customers!

★ 𝐄𝐗𝐂𝐇𝐀𝐍𝐆𝐄𝐒 ★
Exchanges will only be accepted for 𝐧𝐨𝐧-𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞𝐝 items. Please contact us first if you wish to exchange something. All item(s) must be shipped back to us in original condition *with tracking* within 14 days of delivery. Buyer is responsible for: return shipping costs; any additional costs if exchanging for a more expensive item; and the cost of shipping the new item(s) to you (20¢ listing fee + $3.75 USD for orders within the U.S., $11 USD for orders to Canada, $15 USD for orders everywhere else).

Exchanges will be processed after the items are back in our hands and have been checked over for use and wear. Original shipping costs cannot be refunded. Unauthorized returns will not be refunded, so please contact us first if you'd like to exchange something. We do not accept returns, with the exception below regarding E.U. laws.

★ 𝐈𝐍𝐅𝐎 𝐅𝐎𝐑 𝐄.𝐔. 𝐁𝐔𝐘𝐄𝐑𝐒 ★
We are legally obligated to follows the rules laid out by the Directive on Consumer Rights. This means that EU buyers may return any 𝐧𝐨𝐧-𝐜𝐮𝐬𝐭𝐨𝐦 item by contacting us within 14 days of receipt. Custom pet ID tags and other custom orders cannot be returned or exchanged. Please keep in mind that due to health and hygiene reasons, if an item has been used by your pet it is not eligible for return.

★ 𝐖𝐚𝐫𝐫𝐚𝐧𝐭𝐲 ★
We stand by our items with a 30-day limited warranty. If your collar or leash breaks due to NORMAL WEAR within 30 days, please contact us to work out a replacement. This warranty does NOT cover: items used improperly (i.e. hooked to a tie-out); items chewed up by pet; items damaged by outside sources (i.e. stepped on, broken due to mishandling, etc). Warranty only covers damage due to 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐰𝐞𝐚𝐫 & 𝐭𝐞𝐚𝐫 𝐝𝐮𝐫𝐢𝐧𝐠 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐮𝐬𝐞. Original shipping fees are non-refundable.

★ Rush Orders ★
Please note that due to the nature of rush order fees, they are non-refundable.
Payment
★ 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 & 𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬 ★
We accept payment via Paypal, Credit/Debit cards and Etsy gift cards. Only one coupon code may be used per order. Orders shipping within New York State will be subject to 8% sales tax. Etsy is also now required to charge sales tax for orders shipping to some other states including Washington, Pennsylvania and Oklahoma, as well as Australia. You may cancel your order prior to shipment, but please contact us first to see if we can work something out!
Shipping
𝐏𝐥𝐞𝐚𝐬𝐞 𝐍𝐨𝐭𝐞: All items are hand made to order and ship within 5-10 business days, with the exception of items in our "Ready to Ship" section which ship within 1-2 business days (when ordered alone).

★ 𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆 𝐖𝐈𝐓𝐇𝐈𝐍 𝐓𝐇𝐄 𝐔𝐒 ★
Domestic orders ship for a flat fee of $3.75, no matter how many items you purchase. Orders are shipped via USPS First Class Mail with tracking (roughly 3-5 business day delivery). You may upgrade to Priority Mail (roughly 1-3 business day delivery) or Priority Express (1-2 business day delivery), but please note that selecting these only affects the shipping method, NOT the time it takes to make your item(s) prior to shipping. If you need to expedite production, please contact us *before* placing your order.

★ 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆 ★
Orders to Canada ship for a flat fee of $11 USD; all other international orders ship for a flat fee of $15 USD. Orders are shipped via USPS First Class International with insurance. Tracking is usually included, but some countries do not offer it, which means tracking updates may stop when your package leaves the US. Please allow ample time for delivery: generally 1-2 weeks, but in rare cases, as long as 6 weeks. Please note that your order may be subject to VAT/customs/duty fees upon receipt. These fees are not included in your order total with us; they are levied by your country upon import and are the responsibility of the buyer. UK buyers please note that anything over £15 may be subject to an £8 Royal Mail Handling Fee, along with VAT taxes. Orders cannot legally be marked as “gift” or with a lower value. Please research these and your individual country's import guidelines prior to purchasing from our shop.

★ 𝐋𝐨𝐬𝐭/𝐃𝐚𝐦𝐚𝐠𝐞𝐝 𝐈𝐭𝐞𝐦𝐬 ★
If your item has been lost or damaged in transit, please inform us so we can work with you and please contact USPS/your local Post Office for assistance. We will ask you to provide photos of any damage in order for us to file a claim with the postal service, so please do not throw out packaging. We ship to the address provided to us by your account with Etsy, so please double check this before you place your order. We can accept address changes via Etsy convo prior to shipping, but we cannot change your package's destination once it has left our hands. If your item is returned due to an incorrect address, you will be responsible for the cost of shipping it to you again. We cannot issue refunds for items lost due to an incorrect shipping address.
Additional policies and FAQs
☆ 𝐔𝐬𝐞 + 𝐂𝐚𝐫𝐞 (𝐅𝐚𝐛𝐫𝐢𝐜 𝐈𝐭𝐞𝐦𝐬) ☆
• Collar/leash use is the buyer’s responsibility. Due to the soft fabric nature of our collars, it is possible they will loosen slightly when pulled on repeatedly over time, so we do recommend using a harness if your dog is a strong puller. Remember to check your dog’s collar regularly and adjust the fit as needed.
• Collars are NOT designed for unsupervised/tie-out use.
• Metal hardware sets are not recommended for water wear.
• If you are not already familiar with martingale collars, we strongly advise that you research proper fit and usage before ordering.
• Hand washing is recommended in order to preserve your collar’s longevity, but fabric items may also be washed on gentle cycle in a delicates bag with mild detergent. Machine washing is not recommended for collars with metal hardware. Please keep in mind that all fabric is subject to wear with repeated use and washing.
• Keep out of reach of pets and children when not in use, and please dispose of collar/leash if it begins to show any signs of wear or damage that could jeopardize its integrity.

☆ 𝐔𝐬𝐞 + 𝐂𝐚𝐫𝐞 (𝐏𝐞𝐭 𝐈𝐃 𝐓𝐚𝐠𝐬) ☆
• All tags may be polished with a soft, clean jewelry cloth. Please be aware that copper and brass tags will naturally tarnish to an antiqued appearance over time.
• While tags can be cleaned, certain solutions may remove the black paste that makes the stamped letters stand out. The characters will still be visible since they are stamped directly into the metal itself, but the black that fills the grooves may come out with the use of cleaning solutions or warm water.

☆ 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐍𝐨𝐭𝐞𝐬 ☆
• Pattern placement for each item may vary with size.
• Please allow for very slight variation in measurements, as every item is handmade.
• Every computer/phone screen is different; color may vary slightly from product photos.
• We strongly advise customers to use a harness if your dog is a strong puller. You may upgrade a collar to include webbing for added strength, but as they are still made with fabric on the outside, it is still possible that the collar will loosen with heavy use.
• Please note that while our items are durable, any fabric collar will be subject to wear over time. In order to preserve the longevity of your dog's collar, we recommend limiting use in water, mud/dirt, etc. and discarding it if it becomes damaged.
Privacy
Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom pet ID tag, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Kira Goldfarb, am the data controller of your personal information. If you have any questions or concerns, you may contact me at kiraspetshop [!at] gmail.com.

More information

Last updated on Feb 15, 2019
Frequently asked questions
Sizing details

Sizing information can be found in the photos included on each listing, as well as in the Item Description. Please contact us if you are unsure which size to purchase.

Care instructions

• Collars are NOT designed for unsupervised/tie-out use.
• Metal hardware sets are not recommended for water wear.
• We recommend using a harness if your dog is a strong puller.
• Hand washing is recommended in order to preserve your collar’s longevity, but fabric items may also be washed on gentle cycle in a delicates bag with mild detergent. Machine washing is not recommended for collars with metal buckles.
• Please keep in mind that all fabric is subject to wear with repeated use and washing. Keep out of reach of pets and children when not in use, and please dispose of collar/leash if it begins to show any signs of wear or damage that could jeopardize its integrity.

Gift wrapping and packaging

Every item from Kira's Pet Shop will come packaged in a clear poly bag with a logo sticker on the front. Perfect for adding to a Christmas stocking or gift bag! Sorry, we do not offer additional gift wrapping at this time.

Custom and personalized orders

We offer custom hand-stamped pet ID tags in a variety of sizes! We are also happy to work with you on custom size/width combinations for dog collars, bandanas, etc. Sorry, we cannot accommodate custom fabric requests at this time, but if you have some quilting cotton you'd like us to use to make something, shoot us a message! We're happy to work with customer-provided fabric.

Wholesale availability

Sorry, we are unable to offer wholesale at this time.