KitchStudios
Star Seller.
This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.
Announcement
Tea Towels and Personalized home decor gifts ...
Each piece is printed & packaged here in Buffalo, NY by myself and my husband.
FREE Local Buffalo pick up available, use code: LOCAL
FREE shipping on orders over $35
USPS is experiencing delays - Please be patient & leave enough time when ordering. Once we ship an item, your tracking info will keep you updated on the movement of your order - we have no control of it at that point.
Production schedule varies, but is usually about 1 week.
PLEASE NOTE: Your shipping label will be printed PRIOR to your item being shipped for our production schedule.
It will be marked "Pre Transit" during this time.
Your item will be updated to "In Transit" when it actually ships & can be followed, as per your tracking info attached to your order receipt .
Check our list of FAQ at the bottom of this page, or send us a convo with any questions
All Design layout © KITCH Studios 2010
All Photos © KITCH Studios 2010
No reproduction or use of photo permitted without express consent.
Sign up for our email list& be an Etsy Insider to find out about SALES & COUPONS first!
Subscribe here: https://mailchi.mp/67f4606d0f6d/etsyinsider
Announcement
Tea Towels and Personalized home decor gifts ...
Each piece is printed & packaged here in Buffalo, NY by myself and my husband.
FREE Local Buffalo pick up available, use code: LOCAL
FREE shipping on orders over $35
USPS is experiencing delays - Please be patient & leave enough time when ordering. Once we ship an item, your tracking info will keep you updated on the movement of your order - we have no control of it at that point.
Production schedule varies, but is usually about 1 week.
PLEASE NOTE: Your shipping label will be printed PRIOR to your item being shipped for our production schedule.
It will be marked "Pre Transit" during this time.
Your item will be updated to "In Transit" when it actually ships & can be followed, as per your tracking info attached to your order receipt .
Check our list of FAQ at the bottom of this page, or send us a convo with any questions
All Design layout © KITCH Studios 2010
All Photos © KITCH Studios 2010
No reproduction or use of photo permitted without express consent.
Sign up for our email list& be an Etsy Insider to find out about SALES & COUPONS first!
Subscribe here: https://mailchi.mp/67f4606d0f6d/etsyinsider
Items
Reviews
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Jolene on Oct 23, 2021
5 out of 5 starsExcellent print quality. Can't wait to give this wedding gift.
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Jolene on Oct 23, 2021
5 out of 5 starsGreat quality printing. Super fun design. So excited to use this bag.
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Heather on Oct 23, 2021
5 out of 5 starsGreat quality and cute design. I bought this as a gift, but now I have to purchase one for myself! Everything was well-package and shipping was within the specified timeframe.
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Alison E. on Oct 23, 2021
5 out of 5 starsI love this design! And it's beautifully printed on a high quality towel. Thank you!
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ashleyallen82 on Oct 22, 2021
5 out of 5 starsDelivery was quick and looks exactly like the picture! Love it!
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Rebecca on Oct 21, 2021
5 out of 5 starsCute little towel and good quality. Just what I was looking for.
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Tara on Oct 20, 2021
5 out of 5 starsGreat quality. I’m 5 foot and medium is perfect with some extra room for layers
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About KitchStudios
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Workspace, sweet workspace
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Photo time
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where the magic happens!
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Williamsville, NY
The story of Kitch
My husband I & met when we were both been performing in bands years ago ... He plays guitar, I play guitar & sing. We decided to stop paying someone else to screen print our band tees & bought some used screen printing gear.
Over the past 12+ years, we have been successfully self employed as screen printers in Buffalo, NY.
I found Etsy in 2010 and fell head over heels in love with it's mission - I believe that buying something hand crafted & unique is something rare and beautiful in our current retail climate and I am proud to be a part of that.
Kitch was inspired by my love for kitchen and home accessories, and by the idea that you don't have to re-do an entire room to freshen it up. A few well placed items using bold design can make over a space without breaking the bank.
I want you to be downright GIDDY over the new little tea towel or sign that you just placed in your kitchen! The kind of happiness that makes you walk back into the room just to see it again ... And that is what I strive to achieve with my Kitch shop - beautiful and unique pieces that are thoughtfully hand crafted, and make you just a little happier :)
Every piece is designed, imprinted, folded and packaged by myself & my husband in Buffalo, NY.
Shop members
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Erin Roberts
Owner, Creator, Designer
Hi! I love using a mix warm, rustic, natural textiles with the clean lines and colors of contemporary design. I live in Buffalo, NY and have been screen printing for over 15 years.
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Bethany
Assistant, Bestie
Assistant to the Regional Manager
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
Refunds will ONLY be made if your item does not reflect the picture and description listed - Please contact the shop owner if you have any problems with your product - if the mistake was on our end, we will be happy to fix it for you!
Please take the time to read the listing details.
While I truly want you to be happy with your purchase, I cannot be held responsible for item details that were overlooked at the time of purchase.
We include detailed photos & descriptions in all of our listings so that you know exactly what you are purchasing - if you have a question about an item detail, please contact PRIOR to purchase.
If a return is necessary and agreed upon by both parties, the item must be received back to us in a timely manner, in unused condition. The agreed upon amount will be refunded once the item is received.
If a return is approved, please note you will only receive the cost of the items refunded to you, not the shipping. This applies to items that qualified for free shipping as well. The cost of the original shipping will not be refunded, as it has already been spent to ship your items.
If your package was shipped properly with the correct address, and has been given sufficient time to arrive & it is still missing, you can use this USPS resource to locate missing packages here:
https://www.usps.com/help/missing-mail.htm
Or you can file a USPS claim here:
https://www.usps.com/help/claims.htm
Please note: If your package has been shipped properly from our end, we will not be able to issue a refund, and the best course of action is to use the USPS links listed above.
Payment
Shipping
Additional policies and FAQs
Q: What is your turnaround time?
A: Usually about 1 week - however every piece is made to order, so please plan on 1-2 weeks for creation & shipment. Contact me through convos PRIOR TO ORDERING if you have a rush date & I will do my best to accommodate you if time permits.
During the peak Holiday months (Sept. through Dec.) please allow for extra time, as that is our busiest time of year!
Q: Can I wash my tea towel and napkins?
A#1: Our Screen Printed Towels & Napkins are 100% Machine Washable: We recommend cold/cool wash cycle, no bleach, Dryer on High/Cotton setting, remove promptly & smooth while warm. An Iron may be used ONLY on the non-printed side.
A#2: Our Sublimated Towels and Napkins:
Item must be washed prior to use to set image - *Failure to skip this step may result in ink "bleeding" when wet.*
- Cold wash, mild detergent, Gentle cycle or equivalent / Do not use bleach in the wash cycle / Do not use liquid fabric softener in the wash cycle / Move towel to dryer when wash cycle is complete, Medium heat / Do not leave your towel fully wet for extended period of time / Iron if needed from backside ONLY, never on print
- Printed using our professional sublimation printing method, and will not peel like vinyl, but will show signs of fading/wear if used & washed excessively.
*PLEASE NOTE: If you are unclear which type of printed towels you have, washing instructions are included in your original listing.
Q: Can I wash my table runner?
A: To avoid shrinkage, spot washing is recommended. An Iron may be used ONLY on the non-printed side.
Q: Can I wash my pillow cover?
A: To avoid shrinkage, spot washing is recommended. An Iron may be used ONLY on the non-printed side.
Q: My item arrived with fold lines, can I iron it?
A: An Iron may be used ONLY on the non-printed side.
Q: Can I get the print I a different color/size?
A: All variants will be in the listing, if there are none listed then, unfortunately no.
Q: This is gift - can you please add a note?
A: Absolutely! Just add your note request to the "note to seller" box at checkout - no need to contact us through convos.
Q: Do you offer wholesale?
A: Yes! We are on Faire Wholesale, or contact me through convos for pricing & details.
Q: Can you add a gift note / gift wrap?
A: We can't gift wrap your items, but are always happy to add your personal gift note for you - just add your request to the "note to seller" box at checkout.
Q: What do I do if my package never arrived?
A: First, check the tracking info that gets sent to you with your shipping notice, and double check the address you submitted with your order. Sometimes items get "stuck" in the USPS sorting facilities for a few days - please give your package enough time to get through this process!
If your package was shipped properly with the correct address, and has been given sufficient time to arrive & it is still missing, you can use this USPS resource to locate missing packages here:
https://www.usps.com/help/missing-mail.htm
Or you can file a USPS claim here:
https://www.usps.com/help/claims.htm
Please note: If your package has been shipped properly from our end, we will not be able to issue a refund, and the best course of action is to use the USPS links listed above.
Q: Can you please call/text me about my order?
A: Sorry, no. Email correspondence only.
All Design layout © KITCH Studios 2014
All Photos © KITCH Studios 2014
No reproduction or use of photo permitted without express consent.