Announcement
if you like my content consider also checking out my personal website
Kittencafestudios.com
for custom work
✨processing time is always listed on the item page. Please plan accordingly if you have a deadline.
Processing time is non negotiable. I do not work with rush orders.✨
Processing time is business days only. Your order is not guaranteed to ship during the weekend.
Processing time = the time spent preparing your order. Ordering materials, making patterns, making the items, and packaging.
If materials are needing to be ordered they are done so right away after I receive the order confirmation.
Featured items
Items
All Items
Reviews
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Corabeth on Jan 13, 2025
5 out of 5 starsThis tail is so soft and fluffy omg!!! I love it so much and it goes really well with the ears I bought from a different seller! I highly recommend this shop!!
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tobble on Jan 8, 2025
5 out of 5 starsThis worked amazing! Mine came out a little small compared to the photo, but it was just because it was my first time using a sewing machine, so I messed up a bit. Even so, it was super starter friendly!
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Pierce on Dec 7, 2024
5 out of 5 starsLoved the colors and the quality of the tail. It's very cute and well crafted. Would recommend!
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About KittenCafeStudios
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
Please visit kittencafestudios.com for custom orders
Care instructions
Hand wash delicate.
Never use heat on fur!! Only cold water
Air dry
Gift wrapping and packaging
I do not gift wrap sorry
Returns/ exchanges/ cancellations
I do not take returns or exchanges. No exceptions.
Items are fully shown on what they look like before the buyer commits to buying with the exception of mystery items which the buyer is held accountable they understand they do not know what item they will be shipped. All items including mystery items will be shipped in brand new condition with no flaws.
I will not take cancellations for orders.
Items ready to ship are packed same day. (To be shipped within the processing time)
Made to order items are considered in progress from the moment they’re ordered.
This gives time for me to order the needed materials, create the item, and pack it.
Processing times
My processing times are stated on every listing in the shipping section.
Most items are made to order by me solely. My processing times are non negotiable.
It is the responsibility of the buyer to know the processing time before ordering if you have a deadline to meet. I do not rush orders for deadlines that fall before the processing time is up.
I also will not refund an order that does not ship in time for your personal deadline if the processing time is not up. The processing time is there to give me the adequate time to complete your order and ship it.
All processing times are business days only. Even if the Etsy site says your order will ship during a weekend it’s not guaranteed to go out during Saturday- Sunday.
Contact and communication
When contacting me please message though Etsy’s message system.
I will not reply to random emails as they do not have an order number or purchase attached to them. I won’t know who they’re from or have any information to help through email.