find it * love it * wear it
KittyGirlVintage's Shop Policies
Hi and welcome! Kittygirlvintage.com was first launched in San Francisco in 1998 and expanded with an etsy store in 2010. This store features mid-century party/formal/cocktail wear with an emphasis on American designers and custom made clothing. I (Wendy, the owner) personal curate every single item in the store for you. I offer satisfaction guaranteed or your money back on every item in my store. You should settle for nothing less when shopping online! I offer the best customer service I can possibly give, 100% of the time. Shop with confidence!
Accepting PayPal and credit card payments through etsy.
Most shipping quotes for domestic shipping is for USPS Priority mail or parcel post mail - if you prefer another shipping carrier (or if you require expedited shipping such as Express Next Day) please do not hesitate to convo me for a quote. I am happy to accomodate!
Domestic shipping: USPS Priority Mail with delivery confirmation (unless otherwise specified by customer). We also use parcel post shipping on large or heavy packages.
International shipping: First Class International, USPS Global Priority or International Express Mail. We happily provide Express expedited shipping on request, and also shippig via fed ex and ups on request. You can request a quote before purchase, or make the purchase and add a note at check out that you prefer Express mail.
Important Note About Customs Forms and the Law:
Packages being mailed outside the USA require customs forms. Customs forms are for declaring the contents and value of the package. Packages going into their destination countries get routed through that country's customs department. Packages of any value can be detained for inspection at any time and could delay the arrival of your package. When we at kittygirlvintage.com/etsy complete your package's custom form information, we must by law declare the value of your purchase and mark it as "merchandise". This probably will result in you having to pay a duty tax when you collect your package. We are not responsible for your country's import or duty fee laws, or the fees you have to pay by purchasing out of country. If you have a problem with that, you need to address it to your country's import department.
Refunds and Exchanges
Refunds are granted less shipping costs if item is returned within 10 days of receipt of purchase for domestic buyers. For interntional buyers items must be returned within 20 days of receipt of purchase. Items must be in same condition, undamaged and un-worn when returned. Items must be packaged same as when received. Items returned worn or damaged do not recieve refunds. A 5% restocking fee may apply if items are returned wrinkled. Sorry... it is not that hard to nicely fold and wrap a dress! Shipping is not refundable.
Additional Policies and FAQs
Buying and consigning your vintage: I buy and consign vintage designer clothing. I also consign at 40-50% pay out price. I love 1940's through 1970's. We don't so much buy anything post 1970's - but would consider any quality vintage item. We look for unique, beautiful, classic styles that are iconic of their era. We prefer natural fabrics such as silk, cotton and wool. Emphasis on quality!
Condition rating: I follow the guidelines for rating vintage clothing according to the Vintage Fashion Guild, and from experience -
Vintage Fashion Guild Condition Chart:
Pristine/Perfect/Mint - as new, no flaws or wear
Excellent - lightly worn, no noticeable flaws
Very Good - used/pre-worn, minor flaws, no repairs needed
Good - visible wear. Minor flaws and or repairs needed
Fair - numerous flaws, repairs needed, fragile
Poor - extensive damage, for display or study only
Layaways: Yes! I do layaways. It is usually 30% down and the balance due in 2 months. I am somewhat flexible on the down payment amount, and the layaway length. You can return layaways as you would a regular purchase from my site. If a layaway item is returned, a 10% fee will be subtracted from the refund.
Find it, love it, wear it - and very importantly, care for it!
Info on caring for your vintage investment:
and a great article with do's and don'ts here:
Wendy Radick, Owner
Kitty Girl Vintage
Located in Sacramento, California this store is online only (no physical store location).
Last Updated June 18, 2015