KiwiCompany

Kiwi & Company

Pennsylvania, United States On Etsy since 2014

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

KiwiCompany

Kiwi & Company

Pennsylvania, United States | 2,184 Sales

KiwiCompany is taking a short break

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Note from shop owner Thank you for visiting Kiwi & Co! Unfortunately, the shop will be closed indefinitely due to the COVID-19 outbreak.

All of our suppliers in the state of Pennsylvania are closed until further notice. As such, we are unable to continue production of our products until they reopen. All orders that were received prior to the shop closing will be completed. Please send a message if you have any questions.

We wish you all the best! Please stay healthy and have fun soaping until we see you again :)

Note from shop owner

Last updated on Apr 18, 2020

Thank you for visiting Kiwi & Co! Unfortunately, the shop will be closed indefinitely due to the COVID-19 outbreak.

All of our suppliers in the state of Pennsylvania are closed until further notice. As such, we are unable to continue production of our products until they reopen. All orders that were received prior to the shop closing will be completed. Please send a message if you have any questions.

We wish you all the best! Please stay healthy and have fun soaping until we see you again :)

Alexis

Contact shop owner

Alexis

Reviews

Average item review
5 out of 5 stars
(701)
See reviews that mention:
quality 229 shipping 104 customer service 76

About KiwiCompany

Sales 2,184
On Etsy since 2014

Kiwi & Company

Crafting fine, high-quality molds for all your soaping needs.

Shop members

  • Alexis R.

    Owner

Shop policies

Last updated on December 11, 2019
Hello and Welcome to Kiwi & Company! We currently sell high quality soap molds made of all natural birch wood!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 3 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
All items must be inspected upon delivery. If for some reason your items arrive damaged, the shop must be contacted within 7 days of delivery to arrange for a replacement/refund.

All damage to products incurred as a result of USPS or FedEx mishandling must be processed through the carrier. Original shipping materials must be kept and photos taken for claims.

After 30 Calendar days all damage / replacements are voided.

Items must be returned intact and unused. Buyer must pay for return shipping. Shipping is non-refundable.

Kiwi & Co. is not responsible for any damages which occur to items as a result of of the original purchaser or any other party re-shipping or transporting.

If your item arrives damaged please contact us asap!

Thank you ♥
Payment
We currently accept Paypal, Credit Cards, and Etsy Gift Cards. If for any reason you need your order cancelled, please contact us prior to order shipment.
Shipping
PLEASE NOTE - Calculated shipping is for USPS Parcel/Priority Mail only. If you live on the West Coast or AK/HI, and shipping seems excessive, please send a message with the item you are interested in, item quantity, and your zip code for a FedEx quote (FedEx cannot deliver to PO Boxes)

Our products are all made to order! Please allow 5 business days for shipment.
Additional policies and FAQs
Kiwi & Co. is not responsible for misuse or mishandling of equipment! If you have questions about how to use your soap mold please contact us.

By purchasing any of our items you acknowledge and agree to our shop's policies. We are not responsible for buyer's failure to read listings. Please send any questions about molds, shipping, or where to purchase liners BEFORE ordering.

♥ If you have any other questions please don't hesitate to ask! ♥

More information

Last updated on Aug 10, 2019
Frequently asked questions
Can you make me a silicone liner in x dimensions/do you have a silicone liner for x mold?

Unfortunately, we don't produce silicone liners in house!

Any silicone liners we sell will be in the “Silicone Liner Support” section of the shop.

Unless otherwise stated, we don’t have a silicone liner available for our molds and molds do NOT include liners.

If images include a silicone liner, it is for display purposes only, unless stated otherwise in the listing.

Custom and personalized orders

We are no longer offering custom orders on small molds! If you would like to order a large bulk soaping mold please send a message with your desired dimensions and we will get back to you with pricing and shipping information!

Care instructions

Your soap mold is made of high-quality, sturdy 11 ply birch plywood but it still needs to be cared for! Please line all molds with freezer paper or silicone liner (instructions provided in shipment email and many of our listings) prior to use.

If you get raw soap onto your mold, it will likely stain, as the wood untreated. Please wipe away any stains with a cloth or paper towel as soon as possible.

Though we take great care to sand our molds smooth, the plywood is still raw and may splinter. In this case, please gently sand away any splinters with 120 grain or higher sandpaper.

Can my mold be used for CPOP?

It is our recommendation that break-away molds (the style the breaks into pieces and is assembled with wing nuts and bolts) are used for CPOP.

Can I use my mold for melt and pour soap?

It is our recommendation that only molds with silicone liners be used with melt and pour. It often is very thin and runny and will most likely leak out of freezer paper liner.

Why is shipping so expensive?

As discussed in our shipping policies, if you live in HI, AK, or on the West Coast, and shipping seems steep please send us a message with your zip code for a FedEx quote. Etsy’s shipping calculator is quite limited.

We want to produce high quality products that will serve you for years to come. Please bear in mind that our plywood is very sturdy and very heavy!

We always issue refunds for shipping overages!

Do you offer discounts?

For orders of 4 or more molds we offer a standard 10% off. We also run seasonal promotions.

Why didn't I get a silicone liner with my mold? Why is it shown in the picture?!

Please be aware, as stated in every one of our listings (multiple times), we neither sell nor manufacture silicone liners. They are NOT included and they must be purchased from a separate vendor.

Our molds are designed to work with some of the most popular liners on the market hence the inclusion of "silicone liner" in our titles and tags.

Kiwi & Company is not responsible for buyer's failure to read listings/failure to comply with shop policies.