Kniftyhooksneedles' Shop Policies
Thank you for stopping at my shop, hope you will enjoy your visit.My items are made out of many variety of yarns, both organic and other combinations, like organic cottons, pure wools, and blends of a variety of fibers. Feel free to find out additional information on items if you need clarification. All items are handmade either crochet or knitted, in smoke and pet free environment.
Please use Pay Pal as method of payment.Canadian customers taxes are included.
Cancellation: If you purchase an item but do not continue on and make the final payment at that time, the sale will be cancelled and the item relisted in the store within 7 days unless you email and /or convo me and make other arrangements.
I use Parcel Post for the US Customers,as well as Internationaly, regular post for Canadians.All tarriffs , Taxes, Customs and Duty is the responsibility of the purchaser. I will notify you when the item is shipped,ship usually within 7 days. I use clean recyled boxes for large items, as purchases are packaged in plastic before putting in boxes.
Refunds and Exchanges
If for any reason you are unhappy with your purchase, please contact me within 7 days of receiving you items. I will gladly return your payment (less S&H) once the items have been returned to me in their original condition.You will be responsible for shipping cost of item to be returned. Only things for hygenic reasons are not returnable, most my items are marked (hats,etc)
Additional Policies and FAQs
For information on custom orders, wholesale and consigment information you may convo me here or email at krazycrocheter [!at] yahoo.ca.
Last Updated February 3, 2011