KnightOwlsCC

Knight Owl's Cozy Creations

Minnesota, United States · 64 Sales

KnightOwlsCC

Knight Owl's Cozy Creations

Minnesota, United States 64 Sales On Etsy since 2012

0 out of 5 stars
(15)
Shop owner

Julie

Contact

KnightOwlsCC is taking a short break

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Note from shop owner My shop is currently closed, I will be back up in the near future.

Note from shop owner

Last updated on Aug 22, 2014

My shop is currently closed, I will be back up in the near future.

Julie

Contact shop owner

Julie

Reviews

No reviews in the last year
Mollie Burd

Mollie Burd on Nov 27, 2013

5 out of 5 stars

Love it. Top of the line quality and sooooo cute. Thicker than I even thought which is great!!

Marie

Marie on Nov 25, 2013

5 out of 5 stars

I recommend this product and the seller! The hat is beautifully made with quality materials. The seller was helpful and professional.

Kaela Turner

Kaela Turner on Nov 22, 2013

5 out of 5 stars

fast shipping, great work, loved the hat!!!

View all 15 reviews

Shop policies

Last updated on January 1, 2014
Thank you for visiting my shop! I aim to please, if you have any special requests (monograms, colors, fun new ideas!) please feel free to contact me before your purchase to discuss your options! I am always open to new ideas and enjoy the opportunity to meet your unique requests!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I am currently accepting PayPal!

If you do not have a PayPal account:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you have any problems making payment please contact me.

In order to ensure an expedited process on your order, please pay promptly. Your wait time starts when your payment has been received and you have provided me with all the information I need for your custom order.
Shipping
I ship via USPS Priority Mail, which will get to you in 2-3 days from the shipping date. This also provides me with a delivery confirmation. If you need the item sooner, please contact me for upgraded shipping rates prior to purchase.

I also ship first class, which does not provide a delivery confirmation. You can message me if you would like a delivery confirmation for you package for an additional fee.

I will ship International; however, contact me prior to order to obtain international shipping cost.

Also please note that under no circumstances do I take responsibility for damaged, lost, delayed, misplaced, or stolen packages. If you would like Insurance, I will be more than happy to add it to your listing if you request it prior to the purchase.

****I work to complete all orders in a timely manner. I believe in quick and efficient customer service. Most orders will be able to be filled within 5-14 days. Due to order volume, production could take more or less time. If you need an item immediately, please contact me prior to purchase and I will work to fill your request!

See my "Ready to Ship" section! All these items will ship within 2 business days!
Refunds and Exchanges
Your satisfaction is my top desire! If you have a concern please let me know. Any item still in new condition can be returned for a full refund minus the shipping costs or exchanged within 30 days of the purchase. If you need to make a return or exchange please email me with details and I will let you know how to proceed. :) Please know that since all products are handmade, each item's size can vary slightly. A brand new hat needs to be allowed to break in and conform to your head's unique shape. Color's also vary slightly due to dye lot, your monitor's settings, and photography lighting.
Additional policies and FAQs
If you have a special request on an item, please let me know before purchasing and I will work hard to meet your request!

***If you use my hat in a professional photograph, are willing to let me use your photo for my site (with or without your watermark), and it seems to suit the style I am looking for in my shop, I will be happy to give you 25% off your next single item purchase.