Knitted soup

207 Sales


Knitted soup

207 Sales On Etsy since 2011

0 out of 5 stars

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No reviews in the last year

Anonymous on Jul 31, 2013

5 out of 5 stars

Anonymous on May 11, 2013

5 out of 5 stars

Quick send! Thanks so much

View all 132 reviews

Shop policies

Last updated on December 6, 2011
Hello and Welcome to Knitted Soup!
Please read my shop policies before you buy. Everything you need to know for simple transactions will be found here. Otherwise, please contact me.
Thanks for stopping by!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I accept Visa and PayPal.

I would appreciate the payment done at the time that the order is placed. I will hold the items for 24 hours by the time you ordered them to give you time to make the payment. If you do not contact me, the items will be placed back again for sale.
Please contact me if you need more time, I am always willing to consider special circumstances.
I do ship internationally.
My BUSINESS days for shipping are from Monday through Friday. Orders received after 1:00p.m. on Friday, along with orders received on the weekend, will go out on the following Monday.
* Most international packages arrive at their destination within 8-15 days. I known international shipping to take up to 60 days, due to delays in customs.
*Buyer assumes ALL responsibility for paying ALL Customs fees charged by their country for the items that they ordered.

If you would like a tracking number, faster shipping service, special gift-wrapping, or have any other special request I will gladly accommodate you, just simply contact me! :)

Once your payment has cleared, your purchase(s) will be carefully handpacked in a pouch or ghift box, stored into a mailer box, gift-wrapped and packed.

IMPORTANT NOTE: Unless you advise me differently, I will mail your package to the ADDRESS YOU'VE PROVIDED TO ETSY, not PayPal. Please notify me immediately if you want your package sent elsewhere.

I regret that I am not able to absorb costs for items lost or damaged in transit, I have no control over the merchandise once it leaves my hands. For this reason, I urge you to purchase insurance for large orders. Once your item is shipped I am not responsible for damage, shipping delays or extra delivery customs fees. If you experience anormal shipping delays (more than 45 days), by all means, contact me and we’ll work together towards getting you a refund.

Please do not order from this shop if you do not agree with the shipping policies.
When you place your order in this shop, you are saying that you do agree with the shipping policies of this shop.
Refunds and Exchanges
We Can Work It Out!!!

* Customer satisfaction is everything.

Please contact me right away if, for any reason you are disappointed with your purchase. I will work with you personally to resolve the problem to your satisfaction. If you prefer, a refund of the purchase price will be issued, provided the item is returned within 7 days and is in original condition. If the return is due to an error on my part, I will also refund your shipping costs.

If you are just not happy with your item: message me with the reason why, I then will give you the okay to send your item back. You must message me when you send the item. Once I receive the item back then I will ONLY refund you the product price. Shipping will not be refunded(even big corporate website do not refund shipping).

We are committed to your complete satisfaction. If you are not completely satisfied with your purchase, you may return your order within 7 days from the date of shipment for a refund or exchange (less shipping and handling charges).

* You have my word that I will work hard to keep you happy. If, for ANY REASON you are not, just ccontact me within 3 days of receiving your items. You then have a 7 day window to post the returns.

If your item breaks during shipping you must send the entire item back including all of the pieces AND packing. This must be done with in seven day of receiving the item, and you must message me before and when you send the damaged item out.

* You must return the unaltered items in the original packaging and Insured.

Personalized or custom orders may not be cancelled, exchanged or returned for a refund under any circumstances due to the personalized nature of the items. All returns are sent at the expense of the buyer. Additional shipping charges will apply to all exchanges, and must be paid for upfront before the exchanged item can be shipped. All returned products must be in their original unused condition . Any scratched, altered, blemished or broken items will not be accepted for a refund or exchange, unless the damage occurred during the original shipment.

* After I have received the returns, your PAYPAL account will be refunded the full price of the items. You,the buyer, will pay all RETURN shipping costs.

Please message me with any problems you have, and I will try my hardest to make it right.

I take extreme pride in the making of all my products. Products will come with care instructions if needed.
Additional policies and FAQs
♥ Custom Orders
I welcome custom orders based on the existing designs found throughout my shop and SOLD gallery. Many items can be made in other colors and metal finishes, and most earring designs can be made into matching necklaces. However If you would like something totally one-of-a-kind custom made for you, it will be my pleasure to create the jewels of your dream! Simply contact me!

CUSTOM ITEMS CANNOT BE RETURNED, unless there is an error on my part.

Questions? Ideas? Just want to say hello?
I would love to hear from you! I am available 24/7 on here, feel free to contact me.

♥ Feedback

On Etsy, leaving feedback is important as it builds the trust in the community. I will gladly leave you a positive feedback and would appreciate having one in return. To leave feedback simply click on the feedback tab on the left side on your screen, then click positive, type-in your comment and click submit.