Please contact me as soon as possible if something isn't quite right. I will accept returns of merchandise in its original condition within 5 days of receipt, and refund your money, original shipping and return shipping at your expense.

Due to the nature of patterns and other digital PDF items, they will not be accepted for return or refund.

Payment is appreciated the same day your order is placed. Orders may be canceled otherwise.

I ship by USPS First Class mail in the U.S. and Internationally. Orders will be shipped within three business days of payment received and cleared, unless otherwise stated in the listing (such as made-to-order items). Faster options may be available if needed and will incur additional shipping charges. Please feel free to convo for expedited shipping quotes before you place your order.

Please make sure your Etsy and PayPal addresses match. Discrepancies may result in shipping delays.

Please contact me if you would like me to hold an item for you. I will be happy to reserve an item for up to 72 hours.

All items are made in a clean, smoke-free studio.
I do have two shih-tzu dogs who stay out of the studio but I cannot guarantee there will not be a stray hair or two that makes its way into the packaging.

Wool items are washed with tea tree oil and stored with lavender as natural moth repellants. Please keep this in mind if you have allergies to either of the scents.

Sizes/weights/measurements are approximate.
I do my best to accurately capture colors, and color correct photos if necessary. Please remember that monitor colors will vary.

Knitters Gonna Knit reserves the right to refuse service to any individual and/or company for any reason.

© Copyright 2011-2017 Knitters Gonna Knit; all rights reserved. Patterns, pictures, and designs are copyright protected. All images, ideas, and text in this shop are the property of Knitters Gonna Knit and cannot be reproduced or used without consent.