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KnittersGonnaKnitCOM's Shop Announcement

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Custom orders are welcome! Send me a message with details of what you are looking for.

If you see a braid of fiber you love but you don't spin, message me and I can spin up any kind of yarn you'd like from it at extra cost.

KnittersGonnaKnitCOM's Shop Policies

Welcome

Welcome to my online shop! Everything is handmade, packaged, and shipped by me. I try my best to use Eco-friendly, organic, and cruelty-free products and sources.

--Spinning--
My wheel and drop spindles were handcrafted by other artisans, which supports handmade and small businesses. This also means no factory pollution and waste!

--Dyeing--
I measure my dyes precisely for each project. This prevents wasting dyes and leads to minimal dumping of excess dyes down the drains. I steam-set the dyes in reusable, biodegradable bags.

--Washing--
To wash my fibers, I use a low impact, Eco-friendly wash that is made of 100% natural ingredients.

--Shipping--
My main packaging bag is 100% recyclable and is made of at least 50% recycled material. Please recycle after receiving your goods! :)

Payment

Payment is appreciated the same day your order is placed. Orders may be canceled otherwise.

Shipping

I ship by USPS First Class mail in the U.S. and Internationally. Orders will be shipped within three business days of payment received and cleared, unless otherwise stated in the listing (such as made-to-order items). Faster options may be available if needed and will incur additional shipping charges. Please feel free to convo for expedited shipping quotes before you place your order.

Please make sure your Etsy and PayPal addresses match. Discrepancies may result in shipping delays.

Refunds and Exchanges

Please contact me as soon as possible if something isn't quite right. I will accept returns of merchandise in its original condition within 5 days of receipt, and refund your money, original shipping and return shipping at your expense.

Due to the nature of patterns and other digital PDF items, they will not be accepted for return or refund.

Additional Policies and FAQs

Please contact me if you would like me to hold an item for you. I will be happy to reserve an item for up to 72 hours.

All items are made in a clean, smoke-free studio.
I do have two shih-tzu dogs who stay out of the studio but I cannot guarantee there will not be a stray hair or two that makes its way into the packaging.

Wool items are washed with tea tree oil and stored with lavender as natural moth repellants. Please keep this in mind if you have allergies to either of the scents.

Sizes/weights/measurements are approximate.
I do my best to accurately capture colors, and color correct photos if necessary. Please remember that monitor colors will vary.

Knitters Gonna Knit reserves the right to refuse service to any individual and/or company for any reason.

© Copyright 2011-2014 Knitters Gonna Knit; all rights reserved. Patterns, pictures, and designs are copyright protected. All images, ideas, and text in this shop are the property of Knitters Gonna Knit and cannot be reproduced or used without consent.

Last Updated August 22, 2014