KnittingbyJen

Hand knit creations

Bradford, Massachusetts

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    ** IF YOUR ORDER IS TIME SENSITIVE, PLEASE MESSAGE ME FOR AN ESTIMATED DELIVERY DATE PRIOR TO ORDERING. Many of my items are made to order, and when they will be delivered depends on how many orders I currently have pending. Thank you for your understanding!** Looking for something you don't see here? Just send me a message, and I can make a custom item just for you!

Announcement

Last updated on Mar 2, 2021

** IF YOUR ORDER IS TIME SENSITIVE, PLEASE MESSAGE ME FOR AN ESTIMATED DELIVERY DATE PRIOR TO ORDERING. Many of my items are made to order, and when they will be delivered depends on how many orders I currently have pending. Thank you for your understanding!** Looking for something you don't see here? Just send me a message, and I can make a custom item just for you!

Items

Jennifer Lawson

Contact shop owner

Jennifer Lawson

Reviews

Average item review
5 out of 5 stars
(98)
See reviews that mention:
Quality 19 Shipping 7 Customer service 11

Shop policies

Last updated on November 15, 2018
Welcome to my shop! I hope you enjoy your custom knit piece...I know I enjoyed making it for you. All items are made to order in a dog and cat-friendly environment. I do my best to ship all in-stock items within one business day (same day if I can manage it!).

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Pre-made and non-personalized items may be returned in their original condition within 7 days for a refund of the item cost, shipping costs are non-refundable. Non-personalized items may be exchanged if returned in their original condition within 7 days; purchaser bears all shipping costs associated with exchange. Custom (made-to-order) items are not able to be exchanged or returned. Custom (made-to-order) orders may not be cancelled for a refund once work has started on those items. Any custom (made-to-order) order may be cancelled for a full refund if materials for your order have not yet been purchased by me. Please note, however, that I generally purchase materials immediately after I receive your order. If materials have been purchased, but work has not yet started, you may cancel the order and receive a 70% refund.

Digital items (e.g., patterns) are non-returnable. All digital sales are final.
Payment
Payment is accepted through Etsy Direct Pay. Once payment is received, your item will be shipped.
Shipping
Items will be shipped via USPS, but expedited shipping is available at an additional cost. Please contact me for additional shipping information.