KnottyLoop's Shop Policies
Welcome to KnottyLoop. My name is Mona. Come on in and relax for awhile. Here you will find unique crochet apparel and accessories to adorn both the body and the spirit. My goal is to create sophisticated; yet sassy fashions that are both unique and classic.I hope you will have just as much Fun wearing these designs as I have had creating them.
We accept PayPal payment in US Dollars, cashiers checks and money orders.
You do Not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We will leave negative feedback for buyers who don't contact us to cancel the transaction.
Items are wrapped in tissue paper and shipped in a sturdy recycled cardboard box or envelope. Gift wrapping available if requested.
Upon receiving payment, I will send you a confirmation email. Most items are made unique to you....but can be shipped within a week. If for any reason I cannot ship within a week I will contact you and advise immediately.
Traditionally, I ship via USPS First Class Mail. If Priority Mail is more cost effective, I will use it. In the case of shipments outside of the US, the buyer is responsible for any customs fees. I traditionally ship on Monday and Thursday of each week.
Refunds and Exchanges
I would like for my clients to be completely happy with their purchases and I believe that you will be
delighted with my "unique-to-you" handmade items. However, should something be not to your liking,
I will gladly accept an exchange or return within 5 days of receipt. Please convo me right away upon receipt, if there is an issue.
The item must be returned in the original condition, and KnottyLoop will issue a complete refund less postage and handling. Return postage must be covered by the buyer.
Additional Policies and FAQs
All items are made in a smoke-free and pet friendly environment. If you have any questions about any of our items or policies please do not hesitate to contact us either by sending an etsy convo or you can contact me at Knottyloop [!at] gmail.com for any inquiries
Last Updated December 30, 2013