KnottyPineSignsLLC

Knotty Pine Signs

Olympia, Washington · 2076 Sales

KnottyPineSignsLLC

Knotty Pine Signs

Olympia, Washington 2076 Sales On Etsy since 2013

3.5 out of 5 stars
(299)

Shop owner

sunidh

Contact

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Note from shop owner Our shop is now closed! Thank you to all of our customers, we are working hard to get all of our orders finished as quickly as possible!

Note from shop owner

Last updated on Jan 25, 2016

Our shop is now closed! Thank you to all of our customers, we are working hard to get all of our orders finished as quickly as possible!

sunidh

Contact shop owner

sunidh

Reviews

Average item review
3.5 out of 5 stars
(299)
Wendy Iman

Wendy Iman on Mar 15, 2016

1 out of 5 stars

Rapid refund was issued after Etsy intervention, thank you!

Brittney Vanderford

Brittney Vanderford on Feb 17, 2016

1 out of 5 stars

BEWARE...this is the type shop that keeps people from giving Etsy a try, costing the honest/quality shops business. The seller sold a sign needed for a shower, per instructions I contacted her with the date needed the day I purchased it. After MANY contact attempts I finally got a reply a MONTH later! And of course she would not help me, and was so rude. And than she delayed shipping by another 2 weeks, without any communication! When I did finally hear from her, she said she has that right. I received an order placed mid Dec on 2/13. And the only reason it was finally shipped was b/c I opened an Etsy case. Pathetic. And after all that, the sign is like the seller.....very low quality. Beware of seller....bad quality and seems to have no integrity.

View all 299 reviews

About

Your story in one sentence.

I made my first sign about two years ago. I have since fallen in love with the process and have so much joy knowing that I am making painted memories for others. I started my business very small, not knowing if anything would ever become of it! My husband is also a business owner and has been very successful, so I had a little help and a little nudge from him. I recall one day, he asked me "if there was any business I would start, what would it be?" I said "of course, a sign business!"

From that point on I have put my best foot forward. Thus far my business has grown more than I could have ever imagined! My goal is just to keep creating and creating. I want to create distinct signs, signs that people have never seen before; Signs that warm the soul, ones that can display special moments in your life & truly create lasting memories.

Some of my most treasured moments are where I am sitting in my house admiring our special date signs. They not only look adorable hanging on the wall, but also help me to think back to those special moments in my life. For many people those special moments are engagements, marriages, babies being born, and even remembering loved ones that have passed. The quote "What a difference a day makes" truly solidifies all of those special moments.

I would love the opportunity to share my love of sign making and my creativity with you! I know that you won't be disappointed in the quality and workmanship. If you have something in your mind just message me and I would love to help you come up with the perfect sign!

Like us on Facebook and get a 10% off coupon! Just convo me after liking the page and I will send you over the code.

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Shop members

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    Owner

Shop policies

Last updated on October 19, 2015
You can expect your sign(s) to ship within 4-6 weeks.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Shipping
For U.S. Buyers: Orders are usually shipped USPS 1-3 day Priority Mail, but that can vary depending on location and shipping fees. Occasionally I will have to use 2-9 parcel select through the USPS.

For International Buyers: I typically ship using USPS, I believe the shipping is typically 7-10 days, but customs can hold onto your item for longer. Please order your item well before your event to ensure it arrives to you in time.

PLEASE NOTE: FOR INTERNATIONAL BUYERS, THERE MAY BE ADDITIONAL FEES, DUTIES, TAXES, TARIFFS, COURIER FEES, ETC. EACH COUNTRY IS DIFFERENT. I AM NOT RESPONSIBLE FOR ANY ADDITIONAL FEES, TARIFFS, TAXES, DUTIES, OR COURIER FEES THAT YOU MAY HAVE TO PAY ON ARRIVAL OF YOUR ITEM. PLEASE UNDERSTAND THAT IT IS YOUR HOME COUNTRY THAT IS CHARGING THESE EXTRA FEES TO BRING THEM INTO THE COUNTRY. THERE IS NO WAY FOR ME TO FIND OUT EXACTLY WHAT FEES WILL BE INCURRED.
Refunds and Exchanges
Once an order is purchased there are no cancellations. A lot of time and effort go into preparing enough supplies for future shipments. In the rare event that I do offer a cancellation there will be a 20% cancellation fee for my time and expenses.

Generally returns are not accepted, but if you have a reasonable circumstance I can be accommodating depending on the situation. I want all of my customers to be happy with their purchase. Shipping costs to and from you will not be refundable. Custom orders are non-refundable.

***********I am not responsible for an item not getting to you in time, I can not control the USPS. I can only guarantee which day I will ship your item. If for some reason your item does not get to you in time, because of the USPS or FedEx, the item is non refundable.

With all USPS Priority Mail shipments there is a free $50 worth of insurance included by the USPS. If you wish to purchase additional insurance, please message me. Also if I ship USPS Parcel Select there will be no insurance unless you pay extra. If you are concerned about insurance, please contact me before hand so I can calculate the extra cost for you.

I am not responsible for damages incurred by the postal service. If your item arrives damaged, please contact me immediately, save your packaging materials. There is a claim process we must go through on the USPS website. I will work with you to get another item shipped out to you, but the original item must be returned once the USPS claim is processed.
Additional policies and FAQs
Do you have a specific quote, name, or slogan that you would like to have put on a wood plaque for hanging or for display? If so, please message me and I would be happy to make a custom order for you. Prices are very reasonable. I will send you a proof of the design within a couple of business days after your order. After you review the proof, you can make needed changes so we get the perfect look you are going for. After your approval I will proceed with the sign and you can expect to have the sign ship within 3 weeks after you have approved the proof.