KnottyWoodCrafts

Awesome items made from wood

60 Sales

KnottyWoodCrafts

Awesome items made from wood

60 Sales On Etsy since 2013

0 out of 5 stars (25)
Tracy Ranson

Contact shop owner

Tracy Ranson

Announcement    Here at Knotty Wood Crafts we have been working hard to provide our customers with a brand new product line. Stay tuned and check back often and by all means, if you want more information before our release date we will be happy to share.
Contact us and visit our sister shop https://www.etsy.com/shop/katerinacollection

Announcement

Last updated on Oct 12, 2016

Here at Knotty Wood Crafts we have been working hard to provide our customers with a brand new product line. Stay tuned and check back often and by all means, if you want more information before our release date we will be happy to share.
Contact us and visit our sister shop https://www.etsy.com/shop/katerinacollection

Reviews

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About

Handmade In the U.S.A.

Why Wood? Why Knotty Wood Crafts?

There are many reasons people have told me of why they have purchased the products that I make. The first reason is that all of my products are made right here in the United States; the things that I make are not mass produced in a different country. My shop is an 8 foot by 10 foot shed and I am the only person who works in my shop. I have the ability to use different types of wood, feel the grain, and imagine what the finished product would look like. The biggest reason stated though is because what I have to offer is often unique. Most people simply like the fact that they are supporting product(s) that are made in the United States. Many have told me that Knotty Wood Crafts is a catchy name.

How are my products made?

Each board that I use for a project is selected based on its character, color and wood grain, surface finish etc. I visualize how the finished product would look using the board, I do this by placing the board at different angles. I design the items that I make using coreldraw 3, and CamBam just to name a few. Then the design is cut out using a crude cnc machine that I designed and built myself a few years ago. From there, each item is sanded by hand with various grit of sandpaper until smooth. I have Katerina quality check everything that I make because she has very sensitive hands and a good eye for quality.

Do you use any stains or sealers on the finished product?

I am all for saving the environment and I try not to use sealers or stains on any of my finished product(s) unless it is requested by the customer or an absolute necessity.

*** Some picture(s) may be used on multiple listings. Pictures are for reference only. Due to the nature of wood, wood grain variance, color, etc. and handmade uniqueness, every product will look different ***

Around the web

Shop policies

Last updated on October 12, 2016
Welcome to our shop. We are so excited to announce that we will be adding a new product line by November 15, 2016. Stay tuned and check back often. We will also take custom request as well.

The Holidays are coming fast, so our early Christmas gift to you will be free priority shipping on most items in our shop.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
Custom and personalized orders are not refundable, NO EXCEPTIONS will be given to this policy because of the amount of time that we invest in a custom order design and the material cost involved with the custom order and personalized order process.

Special conditions and exceptions: When an order is placed we require specific information from the customer. If we make a mistake in the order process we will correct the error and ship your replacement order within two weeks. We do require pictures showing proof of the discrepancy. NO EXCEPTIONS will be given to this policy

If you want to return an item, you must contact us first and within 48 hours of when postal service delivers your package. That is also an Etsy policy.

Refund or replacement on general items available if requested within 3 days of item receipt, no exception. Because of costs incurred even before items are shipped, there will be a restocking fee of 20% or $15, whichever is greater.

If already shipped, the item(s) will need to be returned to us in a new and undamaged condition in order to receive a refund.

Customer must insure the package and also provide us with a tracking number within 24 hours of the date that the tracking number was provided. The Customer is fully responsible for return shipping costs and other fees incurred. Additionally, shipping and insurance costs are not refunded.
Payment
Credit cards and other methods accepted through direct checkout as well as PayPal. We also accept Etsy gift cards.

If you run into any problems paying through PayPal or have issues with placing an order, please contact us and we will make arrangements. You can convo us through the 'ask a question' button or email us at katerinacollection [!at] gmail.com. We can send you a PayPal invoice and complete your order that way.
Shipping
Ready-to-ship wooden items will be shipped within 1-5 business days from the date of order through USPS. The shipping schedule for most wooden items that are made to order is 1 - 6 weeks.

Tracking number provided for shipping within the United States.

We are currently only shipping within the US.
The following info we are keeping for when we return to international shipping:
Tracking is only available for a few select countries outside of the United States through the USPS, and a customs order number will be made available. If and when we ship internationally, we are not responsible for loss or damages incurred by the shipper. We will not refund or replace any order that is damaged or lost by the shipper. Customer will need to contact shipper to resolve shipping issues. We do not replace or refund orders that are stolen when the order shows delivered. No Exceptions to this policy.

International VAT can not be collected by us nor paid by us. It is up to the individual countries' postal customs department to collect VAT. Therefore, these taxes are not included in the shipping price. Buyers outside of the U.S. will pay any customs and/or VAT taxes or other fees due to their local post office/carrier upon receipt of your items.

We will do our best to combine items to save you money on shipping. Items that we offer with Free shipping will NOT CANCEL out the shipping cost of another item if combined.
Additional policies and FAQs
All items are for adult use only. Please keep all items and packaging away from children.

Contact us for any special requests.

Custom orders are welcome. Some custom orders may require a non-refundable $25 deposit to purchase materials and to cover design cost. The non-refundable deposit should not be misconstrued as being the final cost of the finished item. Customer will be notified via convo whether a deposit is required,

The customer must agree to non-refund policies prior to the starting of the custom order.

Customer will be provided with an active listing link so they can purchase their custom order at the list price, Customer will receive a code that needs to be used at check-out to receive a reasonable discount. Some custom orders can take up to 6-weeks to complete.