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Last updated on May 11, 2012
Welcome to my Knottyfrog shop. Please note when ordering that all the items are MADE TO ORDER so please allow 5-7 business days for production. I am open to custom orders, if you like something you see but would like it in a different color/style etc.. message me, lets see what we can do!
Accepted payment methods
- Accepts Etsy gift cards
I accept paypal for payment. I do not begin production on a product until the product is paid for.
I ship US first class mail, if it is a rush order priority mail may be used at the buyers expense. I will send an email when package has been mailed.
Refunds and Exchanges
Knottyfrog is not responsible for lost, stolen, damaged packages. I DO NOT do refunds, however I will do exchanges or shop credit. I will give exchanges or shop credit when I receive the defective item back. Please make sure and pay attention to the sizing on the products and make sure you measure before ordering.
Additional policies and FAQs
I am open to custom orders, if you have something in mind but it is not in my shop convo me, I love new ideas!