KoeppelDesign

We make record-hoarding look good.

San Francisco, California | 81 Sales

KoeppelDesign

We make record-hoarding look good.

San Francisco, California 81 Sales On Etsy since 2016

5 out of 5 stars
(19)

Announcement   We make handcrafted products to organize, protect and display vinyl records and other analog media. Our products are designed and handcrafted by a team of organization-obsessed craftswomen in San Francisco, CA.

For better domestic and international shipping rates, please visit our main shop, KOEPPELDESIGN.COM

Founded in 2013, we're committed to making original, handcrafted and well-made products for audiophiles and music lovers. Our products have been featured in Wired, Stereophile, Glamour Magazine, Design Milk, Pitchfork, Design*Sponge, San Francisco Magazine, BuzzFeed and other online and print publications.

Announcement

Last updated on Sep 26, 2018

We make handcrafted products to organize, protect and display vinyl records and other analog media. Our products are designed and handcrafted by a team of organization-obsessed craftswomen in San Francisco, CA.

For better domestic and international shipping rates, please visit our main shop, KOEPPELDESIGN.COM

Founded in 2013, we're committed to making original, handcrafted and well-made products for audiophiles and music lovers. Our products have been featured in Wired, Stereophile, Glamour Magazine, Design Milk, Pitchfork, Design*Sponge, San Francisco Magazine, BuzzFeed and other online and print publications.

Kate Koeppel

Contact shop owner

Kate Koeppel

Updates

We make products for music lovers! Introducing our newest record tote in black. We now offer 3 color options for our popular wood-based record carrying bags.
Get $10 off your next order of $50 or more when you sign up for our email newsletter here: eepurl.com/c2urb1
Find your 45s quickly and easily! Engraved A-Z record dividers for 45s start at $43 for a set of 3.
View all 4 updates

About

KOEPPEL DESIGN makes handcrafted products for the home, designed for audiophiles and music aficionados.

We believe in design that simplifies, value craftsmanship and practice responsible production methods. We work with California-based suppliers to produce this collection. Koeppel Design products are designed and manufactured by a team of organization-obsessed craftswomen in San Francisco, CA.

Shop members

  • Kate Koeppel

    Owner

    Kate Koeppel (pronounced Kep-ul) is a graphic designer + product designer in San Francisco. Kate's work has been featured in Dwell, Design*Sponge, Glamour, Wired, and San Francisco Magazine, as well as other online and print publications.

Production partners

  • GDS Cloth Goods

    Oakland, CA

    GDS Cloth Goods is a small-scale woman-owned manufacturing team that makes handcrafted textile goods. The team is made up of highly skilled sewers in Oakland, CA.

  • Simple Wood Goods

    Cincinnati, OH

    SWG manufactures high quality, affordable, modern furniture and home goods.

Shop policies

Last updated on September 11, 2017
This Etsy shop is just a small selection from our main online store at KOEPPELDESIGN.COM

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURN POLICY

We work diligently to maintain a very high level of craftsmanship and quality across our entire product line, and we want you to be completely satisfied with your order. We do our best to portray our products accurately with detailed product descriptions, measurements and photos. We’re happy to answer any questions you may have prior to purchase, and do our best to answer all emails in under 48 hours, Monday–Friday. We're very happy to answer questions, so don't hesitate to contact us. Please be sure to read all product measurements carefully prior to purchase, to ensure that our products are right for your needs.

If you believe your order has a defect, or does not meet the high standards of craftsmanship represented here on our website, please email us with your concerns, and we'll do our best to remedy the situation.

Please note, all our wood products have natural variations in color, grain and burn. Each piece of wood may have small unique visual differences. Wood color or grain dissatisfaction is not a valid reason for exchange or return.

We understand that sometimes things just don't work out as planned. We accept returns of unused product in original packaging and condition within 7 days of delivery. All claims must be authorized by Koeppel Design by email prior to return. All returns/exchanges are subject to a $5 USD restocking fee, which will be deducted from the total refund. Customers are responsible for all shipping costs.

Any used, damaged or altered product will not be accepted for return. Our products are primarily made-to-order, therefore we are unable to offer returns on any items more than 7 days after your order has been delivered. Exchanges after the 7 day period are made on case-by-case basis, and may only be eligible for store credit. No returns or exchanges are permitted on custom orders (non-standard products). All sale items are final sale.

If an item was damaged by the shipping company during transit, please send us an email with your order number, including photos of the packaging and the product. When applicable, we will assist you in resolving the issue with the shipping carrier(s). We are not responsible for damage or delivery delay caused by shipping carriers or inclement weather.

TO INITIATE RETURN

To initiate a return or exchange, please email at orders [!at] koeppeldesign.com within 7 days of receiving your order, with your order number and reason for exchange. Once your return is authorized, the items must be returned within 7 days for approval. We will generate a UPS return label on request, however the shipping cost will be deducted from your refund/store credit. (If you are shipping an item with a value over $75, we strongly recommend using a trackable shipping service like UPS and/or purchasing shipping insurance.) All returns/exchanges are subject to a $5 USD restocking fee, which will be deducted from the total refund.

If you purchased one of our products through another retailer or website, you must refer to their individual return/exchange policy. We are unable to accept returns or exchanges from third-party sellers.

EXCHANGE POLICY

Exchanges are made on case-by-case basis. To be eligible for an exchange, your item must be unused and in the original packaging. Any used, damaged or altered product will not be accepted. You will receive a store credit once the item has been received and reviewed by our team. To initiate an exchange, please email at orders [!at] koeppeldesign.com within 7 days of receiving your order, with your order number and reason for exchange.


This policy was updated on September 10, 2017.
Payment
Custom Orders
All custom orders are final sale and may not be returned or exchanged. Payment must be received in full prior to the start of production of your custom item(s). Prior to producing your custom product(s) we will send you a final proof via PDF for your approval.

Wholesale Orders
For more information regarding wholesale accounts, email us directly at orders [!at] koeppeldesign.com.
Shipping
Unless otherwise noted on each product page, all products are shipped from San Francisco within 72 hours of purchase, Tuesday–Friday. Please refer to individual product pages for accurate and updated production lead times as on occasion, some products may be on backorder due to high demand.

It is the customer's responsibility to provide a safe address for orders to be delivered to. We are not responsible for any shipping errors or returns due to incomplete or inaccurate addresses provided to us at checkout. We are not responsible for shipping delays due to inclement weather, carrier operating conditions, or any other carrier-related delays.

DOMESTIC SHIPPING

All in-stock products are shipped domestically via UPS Ground shipping. All orders are shipped from San Francisco within 1-3 business days of purchase, Tuesday–Friday. unless otherwise specified on individual product pages. Once your order is packaged for shipment you will receive shipping confirmation via email with UPS tracking number and estimated delivery date. The average transit time is 3–7 business days for all domestic shipments. Please allow up to 72 hours for UPS tracking codes to activate after you have received shipping confirmation from us. Please note, UPS does not deliver to PO boxes. If your order includes multiple products, your order will be held until all items are ready and will be shipped at the same time. Orders including record crates will be shipped separately.

INTERNATIONAL
Customers outside the USA may purchase our products through our main shop, at KOEPPELDESIGN.COM
Additional policies and FAQs
CUSTOM ORDERS
We're happy to work with you to make the custom wood panel set of your dreams. Custom sets are available year round, however during busy production periods the wait time may be longer than normal. We make custom sets for CD, DVD, and 10-inch record collections, file cabinets, media storage and more. Just ask! If you have a piece of furniture that you'd like us to make custom dividers for, we can do that, too! If you'd like a quote for a custom set of dividers, email us at orders [!at] koeppeldesign.com. Custom design rates and file setup fees apply.

WHOLESALE
A limited selection of our products are available for wholesale. If you are a store owner or buyer interested in carrying the collection, please email us at orders [!at] koeppeldesign.com. Please include your shop name, location, website, and a brief description of your shop in your email. We carefully select our retail partners, giving preference to brick and mortar shops over online-only stores.

QUESTIONS?
We’re happy to answer any questions you may have prior to purchase, and do our best to answer emails within 48 hours, Monday–Friday. If you have any questions or concerns about your order, send us an email at orders [!at] koeppeldesign.com.