Designed to be timeless & Handmade to last a lifetime
KonceptLeather's Shop Policies
Koncept is a handcrafted leather accessories brand and founded by Hong Kong industrial designer Manchuen Hui in 2011. The brand boasts handcrafted leather goods that clearly demonstrate a happy marriage of form and function. From iPhone cases to leather bow ties — and everything in between —
Koncept truly elevates functional accessory design to an art form.
Koncept accepts payment through Paypal. You can pay without a Paypal account with your credit card. Just choose the option 'Paypal' and then find the option 'pay by credit card'.
Koncept proudly ships all domestic and international orders via Hong Kong Registered Air Mail. Tracking numbers are provided by email at the time of shipment.
EMS (Express airmail service) delivery is also available. The fee depends on the destination, please convo me for price. It takes about a week to arrive. Please contact me if you wish to upgrade to this option.
All handmade leather pieces are packaged and shipped in folded artwork paper with an edition card - they are "gift-ready" for yourself or a loved one. This pack is put in an envelope.
Please notice that the order will be shipped to your Etsy address unless specified otherwise. If your PayPal and Etsy addresses are different, PLEASE let me know which one is the correct one. If you want me to send the item as a gift to a different address, please convo me. Any special requests for shipping and/or packaging are welcome, please contact me first and we can discuss the best way to handle the issue.
The customer assumes responsibility for any additional charges on rejected packages. Koncept is not responsible for customs fees incurred from imported goods. Any shipping charges incurred due to exchange or returns for store credit are the responsibility of the customer.
Refunds and Exchanges
It is very important to me that you will be happy with your item. IF for ANY reason the item you bought does not meet your expectations, please notify me within 7 days of receiving your purchase and if we cannot work it out I will refund you (not including shipping costs), as soon as the item arrives back at my address. Please return the item in its original package, in new and unused condition.
The last but not the least, custom orders can NOT be refunded, as they are specially made.
Last Updated April 11, 2015