KongalaDesign

Handmade accessories with an ethnic twist

Milan, Italy · 1 Sale

KongalaDesign

Handmade accessories with an ethnic twist

Milan, Italy 1 Sale On Etsy since 2013

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Kongala Design

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Kongala Design

About

A Journey with the Kongalas.

Like in the most classic of stories after an initial flop the Kongalas retreated inside their shells, pondering on what to do next.
However, a contemplative life is not the stuff Kongalas are made of!
Trying to understand what went wrong the two tiny Kongalas picked up the pieces and started again with newfound determination.
Finding a signboard clearly visible in the vast ocean they decided to try out Etsy.

The two tiny Kongalas opened up their shop, shooting hundred of photos of their products (and discarding an equal amoun of them. As it is known, it is very easy to end up with a murky picture on the seafloor)

Every small creation of the Kongalas is made with passion, and behind each of them you can find a deep love for art and beauty in its every form.

Traveling with the Kongalas you can reach new unknown worlds and glimpse at their marvelous and unique details.

We would be pleased if you would follow us on our journey!

Yours truly,

The Kongalas

Around the web

Shop members

  • Elena Casiglio

    Owner, Maker

    Born once upon a time this mythological Kongala strives (with the support of her inseparable Kongala) to make the ocean a more colored place, breaking down grey walls and living each day a new marvelous adventure.

  • Iacopo Donati

    Owner, Maker

    Born once upon a time this mythological Kongala has traveled far and wide in the world before understanding his place. He is still trying to make a name for himself and along with his Kongala he travels to discover and learn new things and transform knowledge in art.

Shop policies

Last updated on October 7, 2013
Welcome to Kongala Design. Thanks for visiting our page.
Please read carefully our conditions below before buying one of our products, and feel free to contact us for any question.

Accepted payment methods

  • Other Method
Returns and exchanges
Damaged articles and those not meeting your expectations can be sent back to us; after we receive the article it will be fully refunded OR we will substitute it with another article of the same kind.

Please notify us of your decision within 7 days from receiving your article. Beyond this time limit we will not accept requests for refund or substitution.
Articles must be returned within their original package and in the condition you found them.

Shipping costs for the restitution of damaged articles must be paid by the customer;
if you choose for a substitution of the damaged article with another one of the same kind we will cover the shipping cost for this new article, but NOT for the restitution of the damaged one.

All refunds will be made through Paypal after our reception of the article and within 2 work days.

All articles made on commision (articles with cromatic variations or personalizations of any kind) can NOT be refunded, with the exeption of articles already damaged on delivery: in that case they will be refunded as specified above.
Payment
We accept payments only through Paypal (if you don't have a Paypal account you can pay through credit card on our Paypal account).

Payment is made before shipping and must be made within 2 days for your purchase to be valid and to start the shipping process.
Shipping
Articles in stock will be shipped within 3 work days from payment, while those not currently in stock will be shipped within 7 days from payment.

Shipping costs must be paid by the customer.

We usually ship through registered mail with return receipt.
Traceability of the package is available under request but the spedition costs are a lot higher (5 times as much).

Shipping times:
Italy: 3-5 work days
Europe: 6-8 work days
North America & Oceania: 15-18 work days
Other countries: 18-20 work days

We are not responsible for shipping delays.

Please contact us if you need different shipping arrangements.

After 2 months of waiting an article will be considered lost.
Additional policies and FAQs
Since all of our products are handmade the product you receive may have present variations from the photo.

We would be grateful to hear your feedback, so that we can always improve our service and products.