KoolKittyToys is taking a short break

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Note from shop owner Sorry, we are currently moving our location and should be active and ready for your orders in Late August. Thank you so much for considering Kool Kitty Toys, and we hope you will ask us to build something Kool when we are back up!

Note from shop owner

Last updated on Jul 12, 2018

Sorry, we are currently moving our location and should be active and ready for your orders in Late August. Thank you so much for considering Kool Kitty Toys, and we hope you will ask us to build something Kool when we are back up!

Kool Kitty Toys

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Kool Kitty Toys

Reviews

Average item review
5 out of 5 stars
(7)
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About

Our Pages

All Kool Kitty Toys products are handmade for your Furbabies! We use the highest quality materials including solid wood bases, hard plastic tubing, natural fiber sisal and heavy duty brackets, staples and screws to insure years of use, whether your Furbaby is a small, large, disabled or an older adult.

Our long-lasting, durable climbing trees, scratching posts, and stairs are reinforced, and can be custom designed to order for your furbabies needs. You and your furbaby will truly love them!

Kool Kitty Toys are always designed and made in the USA by Disabled American Veterans.

Wholesale and retail options are available on larger quantity orders – just ask!

Shop policies

Last updated on September 10, 2014
We are disabled Veteran’s and we’ve been fostering cats in collaboration with a volunteer rescue organization called “Fancy Cats Rescue”. Fancy Cats Rescue helps find foster families for sick (cancer / diabetes / homeless / abandoned / etc.) and abused cats across the country. We would appreciate your help and support. Any positive comments, advice, and/or recommendations would be greatly appreciated. Thank you so much for your help and support!!!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Our items are custom made to order. Unfortunately, due to the nature of Custom orders they are non-refundable.

If we made an error in the crafting of the product, we will certainly make good on that. . Please contact us if this occurs and we will figure out what it will take to make it right!

The Buyer is responsible for return shipping in the event the item needs to be returned.

Items lost or damaged during return shipment are the responsibility of the customer, unless you have purchased insurance on your shipment.

Please note that items can not be returned or exchanged if they are damaged. However, we will do everything possible to make it right and make you as happy as possible with your purchase.
Payment
All Kool Kitty Toy items are made to order, so there is typically a 1-3 day build time. Very often get them out sooner, just let us know that there is a time-frame and we will let you know when we can ship.
Shipping
All items are made to order, so there is typically a 5-10 day build time. Kool Kitty Toys can very often get them out sooner, just let us know that there is a time-frame and we will do our best to accommodate your requirements.

***** Now till Christmas, FREE Delivery to NORTHERN VIRGINIA, MD, AND WASHINGTON, D.C.
Additional policies and FAQs
Most items are custom made, so Kool Kitty Toys can adjust for size, color, finish and even re-style something so it matches the decor in your home and what YOU want.

Some changes are free of charge, while others may be more entailed.

Let us know your preferences and we can price it out for you.

When we come to an agreement I will adjust the listing to reflect the changes and let you know it is OK to purchase. I will re-adjust the listing after you do so, so please be timely.