KorusDesign

We accept the following forms of payments:

- DIRECT CHECKOUT. You can use your credit card, debit card, or Etsy Gift Card directly.

- PAYPAL

- PAYMENT PLAN. If you want to pay in installments please contact us.

NON EU-CUSTOMERS:
Please notice that you are responsible for any duties and/or taxes imposed by the customs of your own country.

CUSTOMERS OUTSIDE OF FINLAND

The shipping is free of charge. Orders above 500€ will be shipped via FedEx with a tracking number. Orders below 500€ will be shipped via regular postal services as an insured letter. Shipping time depends on the country you live in. The normal shipping time is 3-8 working days.

All our shipments are fully insured.

NON EU-CUSTOMERS:
Please notice that you are responsible for any duties and/or taxes imposed by the customs of your own country.

CUSTOMERS LIVING IN FINLAND

The shipping is free of charge. Your order will be shipped as an insured letter by domestic postal services with a tracking number. The normal shipping time is 1-2 days.

WHEN WILL WE SHIP THE ITEM?

Your item will be shipped once the payment is confirmed/cleared and your item is ready.
If the item you ordered is a made to order-jewel it will take us about 3-4 weeks to complete your order and ship the item.
In case you would wish to have it sooner, please contact us BEFORE purchasing, and request for the possibility for FAST SHIPPING.

When you have made the order we will always contact you with more spesific delivery times for your jewelry.
If you have any questions or concerns about the shipping or delivery times please ask!

MATERIALS

According to our ethical values our aim is to make all our precious metal jewellery from recycled precious metals. We have a long in-depth experience in working with different materials allowing us to hand pick the best quality metals for our jewellery.
We use yellow gold, rose gold, white gold, pure gold, platinum, palladium, silver and titanium.
All our jewellery is nickel free. We use only nickel free palladium white gold. The color of the metal is very clear and beautiful in itself, so the jewel does not need a rhodium plating. Naturally this can be added if you wish. Please tell us at checkout if you want your ring to be rhodium plated or contact us through Etsy or by email: info(at)korus.fi. Thank you!

All the diamonds and gemstones that we use are 100% natural. We purchase the diamonds solely from suppliers commited to ethical and moral diamond trade, so all our diamonds are 100 % conflict free.

If you are interested you can read more about the materials we use from the bottom of this page.


SELECTING THE SIZE OF A RING

The main principal, when choosing the size for a ring, is that the ring should easily come out of a finger, yet need a slight pull on the joint. This is to stop the ring from falling of your finger. Picking a ring is a very personal thing to do so you should choose the size according to your own preference. If you then discover that your new ring is of wrong size, please contact us and we will advise you with the best and most cost-efficient way of adjusting the size.


CUSTOM ORDERS
What do you dream of? Do you like, even love our designs, yet wish for a something a little bit extra? Please let us know your visions and we will create the jewel of your dreams together!


CONTACT US!
We are here to help. You can contact us through Etsy by simply clicking the ”Ask a Question” button or the ”Contact the shop owner” button. You can also contact us by email at info(at)korus.fi. If you have any questions concerning our jewellery or any challenges in choosing the right jewel for yourself or for her/him please feel free to consult us. We are more than happy to help you!
If you have already decided that a custom jewel is what you want, simply click the ”Request Custom Order” button and let's start designing the jewel of your dreams!


ABOUT THE MATERIALS

Choose a metal that you like

A high quality product comes from high quality materials. When choosing material for a ring, pay attention to the color and purity. Decide what you want and proceed accordingly. The following is a brief description of the most commonly used metals. The stamped purity marks indicate how much precious metal is contained in a precious metal alloy. They indicate the minimum amount of precious metal as measured in parts per thousand, or per mil (‰). The higher the number, the more precious the material is. For example, a gold allow of 585‰ contains 58.5% gold (this means 14k) and a 750‰ allow contains 75% (this means 18k).


Platinum

Platinum is a white, bright metal with a tinge of blue. Its gleaming tone wonderfully highlights the luster of diamonds. Platinum is a very strong and hypoallergenic metal. It is typically the most expensive option for the material of a ring because of the following reasons:

• platinum has a high specific gravity. This means that if you make equally sized rings from gold and platinum, the platinum ring will be heavier.
• platinum can be used as a very pure alloy, in which case the amount of precious metal is high
• working with platinum is a little more challenging than with gold

Indeed, making a platinum ring requires that a goldsmith have a high level of skill and experience in working with platinum. If a goldsmith doesn’t know his or her craft, the result is a disaster, but a platinum ring made by the hands of a skillful goldsmith is simply gorgeous.


Palladium

If you want the lightest colored metal possible, but don’t want to invest in platinum, choose palladium, which belongs to the platinum group of metals. It is lighter in weight and more affordable than platinum, but has a very good color and strength. As with all metals, when using a palladium alloy, its properties are affected by the alloy metals added to it. Ask your goldsmith what kind of alloy he or she uses, and whether it is sure to last when made into a ring.


Gold

Gold is a shiny and soft metal that is distinguished from other metals by its glowing yellow color. Pure gold is quite soft and therefore alloy metals are added to gold to make it into a material that is more suitable for use as jewelry. Different shades of gold alloy can be produced by changing the ratios of alloy materials. The bestknown of these are white gold and red, or rose gold.

Pure gold is most commonly alloyed with silver and copper. Red gold is produced by increasing the portion of copper. Similarly the alloy becomes light in color and slightly green by adding silver.

White gold is achieved by adding palladium or nickel into gold, silver and copper. In Finland and EU nickel-white gold is hardly made any longer, but nevertheless make sure your goldsmith uses white gold that is alloyed with palladium. A low-quality white gold alloy takes on a strong yellow color. Ask your goldsmith to show you what color of alloy he or she uses. Note: A rhodium-plated ring is the color of rhodium, not the color of white gold. The true color of the white gold alloy used in this kind of ring is not apparent until the rhodium gradually wears off.


Silver

Silver is a gleaming white metal with a very beautiful tone. Pure silver does not darken, but silver alloys that are alloyed with copper combines easily with sulphur and sulphur compounds, which is why jewelry darkens readily even in air. As a material for rings, silver is an affordable alternative. However, silver alloys are so soft that rings do not stay beautiful after decades of use.


Titanium

Titanium is a lightweight metal that is light gray in color and has good resistance to wear. It is not a precious metal, which makes the material relatively inexpensive. However, it is very challenging to forge titanium and the process of making a titanium ring is very different from making a precious metal ring. Thus the price of a handmade titanium ring is increased by the amount of labor used in the production of a ring.

Titanium is an allergen-free metal, making it, along with platinum, an excellent alternative for allergic people. However, make sure that pure titanium is used and not titanium alloys because there is no guarantee that the latter is allergen-free. Also, titanium alloys cause problems if you ever have to modify or repair a ring. A ring made of pure titanium can be repaired without any problems. The following are two misconceptions about titanium rings:

• a titanium ring can’t be resized
• a titanium ring can’t be scratched

Yes they can be resized, and yes they can be scratched. They are the same as rings made of precious metals with regard to these properties. When buying a titanium ring, you should also be aware that the first scratches on the ring are more visible than on a gold ring because the titanium is so hard and strong. However, the surface of the ring gradually becomes an even, used matte, and individual scratches no longer catch your attention. Titanium can be made into almost any kind of ring but working with the metal requires familiarity and an exceptionally skilled artisan or smith.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, I, Elina Huttunen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] korus.fi. Alternately, you may mail me at:
Korus Design
Elina Huttunen
Tuomiokirkonkatu 32,
33100 Tampere
FINLAND