KrakenWhip

KrakenWhip

California, United States · 1018 Sales

KrakenWhip

KrakenWhip

California, United States 1018 Sales On Etsy since 2010

5 out of 5 stars
(239)

Announcement   The cutoff to order custom pieces for Burning Man is July 15! Get your order in early to avoid rush fees!

You can find us in person at these upcoming events:
July 30 and August 13, Beyond the Fence Trunk Show
Club Mighty, San Francisco

September 17-October 16 (weekends only)
Northern California Renaissance Faire
Casa de Fruta, Gilroy CA
http://www.norcalrenfaire.com/

September 22-26, Symbiosis Gathering
Woodward Reservoir, CA
http://symbiosisgathering.com/

September 25, Folsom Street Fair
San Francisco, CA
www.folsomstreetfair.com

October 2, Castro Street Fair
San Francisco, CA
http://www.castrostreetfair.org/

October 28-30, Fetish and Fantasy Halloween Ball and Lifestyles Expo
Las Vegas, NV
http://www.fetishandfantasyexpo.com/


More to be added!

New Magic Collective (NMC) is a collaboration between KrakenWhip Designs, Subverse Industries, and Black Iris Designs.

https://www.facebook.com/SubVerseIndustries/

https://www.facebook.com/Black-Iris-Creations-162128273861158/

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You can find many photos of my hundreds of one-of-a-kind pieces and examples of custom work on my facebook page: https://www.facebook.com/KrakenWhip/

************************************

Please take a look at my Policies (http://www.etsy.com/shop/KrakenWhip/policy?ref=shopinfo_policies_leftnav) for info on rush orders, payment options, and so on.

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Announcement
Last updated on Jul 2, 2016

The cutoff to order custom pieces for Burning Man is July 15! Get your order in early to avoid rush fees!

You can find us in person at these upcoming events:
July 30 and August 13, Beyond the Fence Trunk Show
Club Mighty, San Francisco

September 17-October 16 (weekends only)
Northern California Renaissance Faire
Casa de Fruta, Gilroy CA
http://www.norcalrenfaire.com/

September 22-26, Symbiosis Gathering
Woodward Reservoir, CA
http://symbiosisgathering.com/

September 25, Folsom Street Fair
San Francisco, CA
www.folsomstreetfair.com

October 2, Castro Street Fair
San Francisco, CA
http://www.castrostreetfair.org/

October 28-30, Fetish and Fantasy Halloween Ball and Lifestyles Expo
Las Vegas, NV
http://www.fetishandfantasyexpo.com/


More to be added!

New Magic Collective (NMC) is a collaboration between KrakenWhip Designs, Subverse Industries, and Black Iris Designs.

https://www.facebook.com/SubVerseIndustries/

https://www.facebook.com/Black-Iris-Creations-162128273861158/

******************************
You can find many photos of my hundreds of one-of-a-kind pieces and examples of custom work on my facebook page: https://www.facebook.com/KrakenWhip/

************************************

Please take a look at my Policies (http://www.etsy.com/shop/KrakenWhip/policy?ref=shopinfo_policies_leftnav) for info on rush orders, payment options, and so on.

****************************************

Kristin Gallup

Contact shop owner

Kristin Gallup

Reviews

Average item review
5 out of 5 stars
(239)
jfpeck

jfpeck on Aug 6, 2016

5 out of 5 stars

I wanted to be sure and take a moment to review my fabulous skirt! The pictures on the shop's site don't do this product justice. It is absolutely beautiful craftsmanship, and it arrived so much faster than I anticipated. I would highly recommend ordering this and I will certainly be shopping here again!

HM Ward

HM Ward on Aug 5, 2016

5 out of 5 stars

Besides being a completely brilliant idea and exactly what I didn't know I needed, the craftsmanship is excellent. It's so pretty and sturdy. :D

View all 239 reviews

About

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Shop policies

Last updated on March 23, 2016
Hello! Welcome to Krakenwhip! This shop is all about upcycling and re-purposing textiles to keep them out of the landfill or burn pits. I make everything myself in Oakland, so you're not only supporting a small business, but being eco-friendly by shopping here!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
ONLINE PAYMENTS
I accept PayPal and credit cards

IN PERSON (Festivals)
Cash, PayPal, credit cards (via Square)

CUSTOM ORDER PAYMENT
All custom orders must be paid for in full before any construction begins.

RESERVED ITEMS
One-of-a-kind items may be reserved for a customer for up to 15 days. Payment must be received within 15 days, or else the listing will be returned to the shop for anyone to purchase.

PAYMENT PLANS
I know anyone can run into financial difficulty even when the most amazing thing they ever wanted is right there waiting for them on Etsy! I can negotiate payment plans or layaway on most items IF you contact me before purchasing or while requesting a custom order.

RUSH ORDER POLICY
Before placing an urgently needed order, contact me to see if meeting your deadline is possible. Each item lists an estimated ship time in the "Shipping and Policies" tab next to the description. If you purchase an item and request a deadline BEFORE that estimated date (without consulting us first), we cannot guarantee it will be met.

Many rush orders can be completed before that estimated turnaround time without issue; however, we reserve the right to charge a "Rush Service Fee" if we are experiencing higher than normal order volume. This VIP service for made-to-order requests guarantees a 7 day turnaround for 30% of the item cost. If you need a "SUPER Rush Service", which guarantees a turnaround WITHIN 7 days, the rush fee will be 50% of the item cost.

Note: Faster shipping methods are also available to speed up your order getting to you. We include the cost of USPS First Class in our listings; additional cost beyond First Class is the buyers' responsibility if requested.

Also Note: There are no returns or exchanges on rush orders.
Shipping
**READY-TO-SHIP ITEMS** (described as such in listings) will ship within 5 business days of receiving payment. During festival season, sometimes this may be as much as 8 business days -- I will notify you if this is the case.

**DEADLINES** If you have a deadline of when your new goodies must be received, notify me BEFORE ordering so I can confirm that your deadline is possible. In some cases a rush fee may be added (see Payment Policies).

**INTERNATIONAL** Yes, I ship international! If a listing does not offer an International Postage option, please contact me BEFORE ordering and I will make a custom listing for you. Sometimes customs can be finicky, sadly there's nothing we can do to make it easy 100% of the time; to help us get your order to you properly, we recommend mailing to a business address. If your local Customs Department is holding your package for any reason, you are responsible for that transaction and communication with them. Once the order has shipped out of the United States, there is nothing else we can do and cannot be held responsible for anything past that point.

**METHOD** All packages are shipped via USPS first-class or Priority Mail depending on the most cost-effective method for the weight of your order. All packages will have a shipping confirmation number which I send to you so you can track your package on its way to you!

**INSURANCE** No insurance is included on orders. If you would like insurance, notify me BEFORE ordering and I will adjust a listing for you to include this.

**MISSING ITEMS** Once you receive confirmation that your package is sent, it is in the hands of the USPS. Unless you have paid for insurance, there is nothing I can do about items lost in the mail. No refunds/replacements can be given for packages that are lost, sent to old/incorrectly given addresses, or mis-shipped by USPS. Please contact USPS directly with your tracking number for any concerns.
Refunds and Exchanges
Please read item descriptions THOROUGHLY before ordering! They contain info about sizing, fabric, care, and more to avoid any need to return or exchange an item.

~REFUNDS~
Ready-to-ship garments which were accidentally ordered in the wrong size, received, and not worn. Notify us within 5 days of receipt of item, then ship the item back to me within 30 days. Once it's received we will issue refund.
Custom-made orders on Etsy are eligible for refund if buyer contacts seller within 24 hours of purchase.

~EXCHANGES~
Ready-to-ship garments which were ordered in the wrong size, received, and not worn BUT you'd like a different size because you love it so much. Notify us within 5 days of receipt of item, then ship the item back to me within 30 days. Once it's received we will mail you the new garment.
Items bought in person, at festivals, can be exchanged for a 20% restocking fee; we understand sometimes items don't fit properly once included with the intended outfit, maybe it's a gift for a friend, or the colors don't match as hoped. We're happy to make it work, please contact us for details and return approval.

~FAQ~
Q: What if I order something that is custom/sale/last one, and it doesn't fit?
A: Sadly, no refunds can be given for custom orders after they've shipped due to time and materials involved. Please measure carefully! If we have more materials available, we may be able to make an exchange (see notes above). Sale items and "last of a kind" items are not eligible for refunds or exchanges.

Q: What if it's NOT a custom item but I requested something as a rush order?
A: Sorry, no refunds can be given for rush orders.

Q: What if I order something "off the rack" in your ready to ship section, and it doesn't fit?
A: We can easily exchange it for the right size, you will only need to pay for the additional shipping. See notes above.

Q: I damaged it but...
A: No refunds or exchanges can be given if an item is worn or damaged after the buyer receives it. This includes being so excited that you hastily try on a tight garment and accidentally rip a seam. Rest assured, we make all items with durability, adjustability and stretch in mind, but we can't be replace items due to over-enthusiastic wear and tear. Alterations or fixes are available at a minimal fee, please contact us for details.
Additional policies and FAQs
~WHOLESALE~
Yes, I offer wholesale pricing! Contact me for details

~ACCURACY OF COLOR IN PICTURES~
Exact color of items may differ slightly from picture to picture, and on different computer monitors. It is extremely hard to capture some colors; however, if you need to ensure that an item will be perfect for you, contact me for a swatch or ask any questions regarding color prior to ordering.

~PLACING A CUSTOM ORDER~
Please provide all info for color of fabric/thread, measurements, and special notes in the "Comments to Seller" section of your order.

Any changes to the pattern design or additions to the design must be discussed with me AND mutually agreed upon BEFORE you place your order. Pattern changes start at $25 and go up from there.

Buyer will have 30 days to get all info required to KrakenWhip for a custom order. Turnaround time to complete/ship an item is dependent on the date from when all info and measurements are received. For instance, if an item takes 3 weeks to complete, but you wait 2 weeks after purchase to get us your requested details, you may not receive your order until 5 weeks after purchase.

If you change your mind and do not want a custom order after payment has been received in full, you must ask for a refund within 24 hours after placing the order. We cannot offer refunds on custom orders after they ship.

Exchanges (either due to incorrect size or unfavorable colors) may or may not be possible depending on material availability.

~CONTACT US - REALLY!!~
We're here to answer questions for anything, please allow 48 business hours for us to reply because we may be working on rush orders or at festivals where internet access may not be reliable. Please ONLY CONTACT ME HERE ON ETSY. If you send me an email to my private gmail account, I WILL NOT ANSWER.

~AGREEING TO TERMS~
If you have completed payment to KrakenWhip, you agree that you've familiarized yourself with shop policies, all listing terms, and agree to be bound by all terms set therein.