Items may be reserved for up to 3 days. Feel free to contact me with the request via an Etsy conversation message!

▸ Domestic orders ship within one to three days via USPS First Class Mail or USPS Priority Mail, with tracking included.

▸ International orders ship within one to three days via USPS First Class Mail, with domestic tracking included. Please note that once a package leaves the U.S., it is no longer tracked via USPS.

▸ I'm happy to send your order via Priority or Express Mail for faster delivery - please upgrade during checkout, or contact me for a quote!

▸ To reduce waste, bulky orders, such as shoes, hats or coats, may be shipped in clean, previously lightly-used boxes and packing materials. I am more than happy to accommodate if you would like to request new packaging, at no extra cost. You may also request gift wrap at a small additional cost, if you are purchasing an item as a gift for someone else.

▸ Since great care is taken to provide accurate photos, descriptions, and measurements for each item, returns due to poor fit cannot be accepted. All sales are considered final.

▸ If an item purchased was significantly misrepresented, please contact me within 24 hours of receiving the item. Return requests for misrepresentation are considered on a case by case basis.

▸ If your return request is approved, item must be received back in original condition within 7 days of return approval. Buyer will also pay for return shipping which must include tracking and signature confirmation. If all conditions are not met, a refund cannot be issued. Original shipping charges are non-refundable. A 10% restocking fee, calculated from the price of the item, will be deducted from the refund.

▸ Please double-check the address provided, as Kranzelic Vintage is not responsible for lost or missing packages.

▸ Do you have questions? Want to see more photos? Need help figuring out the exact color, since you know that screen displays vary? Need more information on sizing, or more measurements? Contact me! I love helping shoppers find that perfect item.

▸ Measurements are taken with a garment laying flat, and then doubled. If a size range is listed, it means that I took the measurements with fabric un-stretched, and also stretched to the maximum width that seems comfortable / safe for the fabric.

▸ Any size listed is copied directly from the label on the garment, or is my estimate based on modern sizing. Please keep in mind that vintage sizes can be quite different from today's sizes. Please try measuring a similar item of your own, and compare it with the measurements listed for the item you're considering.