KrasnovaSilk

❤ HAND DYED SILK RIBBONS

Kemerovo, Russia
16,877 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    We now offer expedited shipping for orders shipped within the United States, Australia, Canada, and UK. During checkout, you may select our FedEx Express shipping option (4-5 business days from the date of shipment).

Announcement

Last updated on May 19, 2021

We now offer expedited shipping for orders shipped within the United States, Australia, Canada, and UK. During checkout, you may select our FedEx Express shipping option (4-5 business days from the date of shipment).

Items

16877 Sales
 

All Items

Anastasia Krasnova

Contact shop owner

Anastasia Krasnova

Reviews

Average item review
5 out of 5 stars
(1471)
See reviews that mention:
Quality 283 Shipping 156 Customer service 89

About KrasnovaSilk

Sales 16,877
On Etsy since 2017

KrasnovaSilk

Shop members

  • Anastasia

    Владелец, Дизайнер, Мастер

  • Konstantin

    Shipper, Assistant

Shop policies

More information

Last updated on Feb 25, 2021
Frequently asked questions
How to pay with Credit or Debit card (without a PayPal account)

You can pay with your Credit/Debit card through PayPal Guest checkout. Go to your shopping cart and click on the blue button “Checkout with PayPal".
After you get to the Checkout Log in page, click on the “Pay with Debit or Credit Card” button.

Delivery

*DURING THE COVID-19 SITUATION, THERE CAN BE SHIPPING CARRIER DELAYS DUE TO OF FLIGHT CANCELLATIONS, GOVERNMENT MEASURES AND OTHER DISRUPTIONS DAILY LIVES THAT ARE BEYOND OUR CONTROL. I HIGHLY RECOMMEND ORDERING AT LEAST 4-7 WEEKS PRIOR TO THE EVENT JUST IN CASE.

I ship to your Etsy address, so please make sure it is correct.

If you need any help to track a package, please do not hesitate to contact me!

How can I track my package?

For each order shipped I always add the tracking number to the shipping details. You can click on the tracking number in your order to see where your package is in that moment.

If you've chosen STANDARD SHIPMENT, it is possible to track your package directly on the web site of your country.

For example if you live in United States > www.usps.com
if you live in United Kingdom > www.royalmail.com
and so on.

Wholesale availability

We do offer wholesale, please contact me through Etsy conversations for wholesale pricing.

I need to receive more information about a product / shipment

Any requests are welcome!
If you need more information or assistance, do not hesitate to contact me via ETSY MESSAGE I'll be happy to answer as soon as possible and to help you at my best.

Please note

All of our silk is hand dyed in small batches, making each spool unique. Ribbons from a different batch may vary in color. The colors of two different dye lots may look the same under certain lights and different under other lights or in daylight.

Returns

• If you receive an item you did not order or if an item you ordered is received damaged or defective (we will ask for a photo though), we will issue a full refund for you or replace it with identical one.

• If you receive an item in good condition but for some reason you want to send it back and get a refund. Please note that shipping cost and return shipping cost are non-refundable.

• Refund REQUEST to be made within 5 days of receiving your order

• Refund will be provided after receiving the item.

• Don't want to wait till packages come back to us?
Send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediately.

Expedited shipping

During checkout, shipping may be upgraded to FedEx Express for faster delivery (3-5 business days + processing time)