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KreativeKroshay's Shop Announcement

Greetings 'n Salutations! Thank you for showing an interest in my crocheted designs. I hope they put a smile on your face :) Custom Orders WELCOME! Want something in a different colour or size? NO Problem! Please contact me if you have any questions or comments!

KreativeKroshay's Shop Policies

Payment

I accept PayPal, which accepts major Credit Cards OR Debit card OR an E-Check. By the way, you DO NOT have to be a member of PayPal to make a payment! All that is required is a Debit Card OR Credit Card OR checking acct. to pay a member. Any questions, or if you need help understanding, no problem :) just ask!
Payment required within 24 hours of purchase to avoid item(s) being relisted.

Shipping

I ship via USPS (United States Postal Service) with Delivery Confirmation IF in the contiguous U.S.A. International orders have no tracking info in an attempt to keep shipping costs down, (it can be provided at extra cost.)
All listings specify how many days it will take to complete your order and ship.
(IF you need an item shipped EXPRESS/Overnight/Etc, I can provide that, but the cost would be higher, of course, I would need the address in advance to quote shipping cost accurately.)

Refunds and Exchanges

I strive to make every customer happy with their purchase(s). I will do all I can to make sure your experience(s) with my "shop" are happy and trouble free!
Any questions about an item PLEASE ask before you purchase, no matter how trivial you may think your question is, always best to ask!
I send item(s) with DELIVERY CONFIRMATION and TRACKING when possible.
If for any reason, upon receipt of item(s) shipped by me, you have ANY other questions/problems contact me via email OR etsy, I will respond as soon as possible!
If you decide you want item replaced, notify me within 3 days of receiving package. If we cannot work something out, I will gladly remake item(s) upon receiving original returned to me.

Additional Policies and FAQs

I am willing to do custom work, just contact me and we will discuss what you're interested in and will take it from there.
Any item I have for sale can be made in other COLOURS and/or SIZES! Just ask :)

Last Updated January 26, 2013