KristenChin's Shop Policies
I accept Paypal payments at this time. Please note that that payment must be cleared before your item is mailed out. If I do not receive payment within 72 hours, I will cancel the order.
I ship using USPS First Class, which generally takes from 3-10 days to arrive, and current shipping time is 2-3 days after your order is placed. If you would like your pieces sooner, please contact me PRIOR to placing your order about expedited options, and related additional cost.
Your package will be shipped using USPS First Class International. Please allow up to 3 weeks for delivery, and also kindly be aware of any customs restrictions particular to your country. Any and all customs fees, duties, and taxes incurred on the package's journey will be the sole responsibility of the buyer. All packages will be shipped as Merchandise. Please contact me if you require a faster shipping method or if you would like for me to include insurance; I will be happy to check into available options, specific to you.
Refunds and Exchanges
All of my work is handmade with the utmost care. Please read descriptions and measurements carefully, and contact me with questions prior to ordering. Keep in mind that each piece is unique due to the wonderful imperfections that occur in natural materials. Also, not all monitors are equally calibrated, so color discrepancies may happen. If, by chance, you are not satisfied, PLEASE contact me within 7 days of receipt so that we can work something out. I want you to be happy and love your purchase!
Last Updated August 27, 2012