Shop policies
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Accepted payment methods
Returns & exchanges
Payment
Please note that payment should be made immediately when purchasing, by clicking on the ‘Pay Now’ button. If payment is not received within 5 days I will contact the buyer, and if no response is received within an additional 5 days I will need to cancel the sale and re-list the item.
Shipping
Most of my items are shipped as normal parcels (except the ones -mainly artworks-that have the registered option only mentioned).
If you are unsure about your post service, please ask for registered pack and not normal (the extra cost is 3 US dollars).
I send items 1-2 business days after of your payment.
Items with the registered option have a delivery confirmation, means that if when the postman go to your home there's nobody there, the item remains in your nearest post office until you pick it.
Combined shipping is possible, just send me a convo and I will send you an invoice.
Please make sure that your Etsy and Paypal addresses match. If they do not and I am unable to contact you I will post items to the address given by Etsy.
If, for some reason, the shipping and handling costs are less than what you paid when purchasing one of my items, I will refund the difference to your Paypal account.
I do everything with much care and want to have all my customers satisfied.
Additional policies and FAQs
Custom orders are vey welcome!