MyPickYourChoiceNYC

I want you to be happy with your jewelry order, using quality construction methods and checking every order before shipping. Please contact me if you have questions about your order.

If the jewelry is not what you expected, I will accept returns within the first 3 days after you receive it. I will refund the cost of the item upon receiving it back in new condition.

I will repair any jewelry I've made free for the first 14 days, and at cost (materials + shipping) if it should somehow be damaged after that time.

*You must have contacted me before sending the item back.

*Send it back to me insured and pre-paid (I will not accept CODs). Tracking recommended.

*You are responsible for shipping costs both ways and the original shipping charge will not credited (unless it is determined the issue is the result of my error).

*The jewelry must arrive here unworn, in pristine condition, in the original packaging and with the receipt – within 7 days of you receiving the order.

*I will check returns the day they are received and will send an email confirmation when they have been inspected.

*If a credit card refund is determined to qualify, there will be an additional pro-rated deduction for a re-stocking fee and our merchant clearing costs. Keep in mind that, depending on the cycle of your credit card, it may also take 2-10 days for the refund to post to your account.

Items purchased on Etsy CANNOT be returned in any of our retail stores.

Paypal or credit cards (visit http://www.etsy.com/help_guide_checkout.php if you need help checking out). I also accept checks (held 7 days before shipment). Please feel free to contact me with any questions.

Most in-stock items ship 1-2 business days, some orders may take longer to process.

For US:
USPS (First-Class mail or Priority-mail) with insurance, which usually takes 2-5 days in US.
Also Fedex or UPS are available on request.

For International:
USPS Priority mail international + insurance and can take anywhere from1-2 weeks for delivery.
It'll be $45.
*But no additional item charge

For international orders, please remember that you will be responsible for customs charges!

-Made to order items-
I will work with customers whose needs are not addressed by my existing listing selections. For example sizing of chains or rings not offered. You can contact me by Etsy conversations.
“Made to order” items are non-returnable and non-refundable once the order has been confirmed. These items have considerable investment in materials casting etc, and I cannot keep all variations in stock.
These orders take between 2 – 6 weeks to make and depend on the production schedule. You will be given a delivery estimate at the time of ordering. Contact me before ordering if you have a need within a certain date.