Jewellery and Accessories
LAGconcepts' Shop Policies
Welcome to LAG concepts
****I accept Pay Pal !
Certified Checks and Money Orders will also be accepted upon request. Items payed for by this method will only be shipped after payment has cleared.****
Payments not received within 48 hours will result in relisting of item(s), we will automatically cancel the transaction unless an e-mail has been received from the buyer requesting more time. We have no problem extending the payment time if you contact us first.
All items are shipped to your PayPal address unless otherwise specified by the buyer.
All items labeled (Ready To Ship) will be mailed from Canada, via Canada Post, and normally shipped within 48 hours from confirmation of payment, (Made To Order) or (Custom Orders) normally take 7 days. Rush orders may be accommodated as well.
Small Items are wrapped in tissue paper and sealed inside a bubble-lined envelope to ensure their safe arrival. Larger items or any items made of wire that can easily get squished will be wrapped with tissue paper in a small box based on its size to prevent any damage.
In order to keep shipping costs low, I will ship regular mail with Canada Post (which does not include insurance or tracking) for any order of below $150. If you would like to upgrade your shipping to include insurance and delivery confirmation or a faster delivery time, Contact me I will give you a quote on that, and will send you a revised invoice.
IMPORTANT: I USUALLY SHIP VIA LIGHT PACKAGE/ SMALL PACKAGE FOR A PURCHASE OF BELOW $150, ANY PURCHASE OF 2 OR MORE ITEMS WITH A VALUE OF MORE THAN $150, I WILL HAVE TO SHIP VIA EXPEDITED CANADA POST WITH DELIVERY CONFIRMATION AND INSURANCE
I will send you a shipping notification by email after your purchase is shipped.
Don't hesitate to contact me if you have any question regarding on shipping.
Refunds and Exchanges
I hold myself and my work to high standards and I expect my clients to be 100% satisfied with their purchases. I would encourage any customer with questions or concerns regarding their purchase to message me, or email me. I am happy to resolve any issues!
In the event we do agree on a return, you have up to 7 days to return them for a full refund MINUS shipping charges will be given via PayPal once the returned item has reached me. Items must be mailed back in the same packaging you received them in.
-Also, I am willing to fix them if damage while shipping process (it rarely happens since I will bubble wrap and gift wrap everything carefully).
Additional Policies and FAQs
- I am happy to do custom pieces, as well as alter any items you see listed. Changing the color, length, materials, etc…
- I work with bridal parties, and create everything matching from the bridal bouquet, to the table center piece, hair accessories, and the jewellery . Listings of ideas of items that I can create are on my profile page.
- I also do jewellery repair. Feel free to Leave me a messaging or email if you have any questions or concerns
Last Updated May 28, 2013