yyyu714 on May 5, 2015
It has been five weeks since I placed the order, but I still have not received the hat. I contacted the seller several times, and she finally made the hat after three weeks from my order date. And then she sent out the hat without any tracking information. Where is my hat??
Bonnie Monnier on Apr 10, 2015
I ordered this item on the 1st of March it should have been shipped ny the 27th, it's now 2 weeks later and I've contacted seller 3 times to finally get a response that they are working on it but nothing has been shipped or updated. Very disappointed.
Use your gifts and talents to enrich the lives of others, and you will find success.
I have been “designing” things for as long as I can remember. My Mother often recounts stories of me creating toys for my sister and I to play with. I remember being taught to crochet by my Aunt when I was only 6 years old, and when I was 8, my Grandmother taught me to knit. Right from the start, I began creating items for my dolls, myself, and gifts for others. At the age of 13, I sold my first piece!! It was a custom order for a baby blanket. I guess you could say I was “hooked”. I continued to make blankets and small items like slippers but never really tried anything big.
Then one day I found a sweater pattern that looked like something I could manage. It had an abstract design, and you needed only to increase the number of stitches to make the sleeves. Perfect!! I got right to work, but I couldn't just make the pattern as it was, I had to make it mine!! Instead of using the basic single colored yarns that it called for, I switched it up and used multi colored, and textured yarns instead. The results were quite stunning, and quite frankly, made the picture on the pattern appear quite boring. I made several of these sweaters using all sorts of odd color combinations, and of course lots of texture. I'm not sure that I have ever used a pattern exactly as it was written. Far too boring for my taste!! To this day, my creative spirit often keeps me awake at night plotting my next design or project.
After several years, a wee one was on the way. Yay!! I began creating wonderful little sweaters and blankets in much the same manner. Never really following the pattern and almost never following the rules!! As she grew bigger, I had more freedom as to what I could make for her. I began to double up yarns, combine colors and textures and as before, the sweaters were quite beautiful. Of course, I made my special sweaters for all the wee relatives. Then another wee one. More little sweaters and blankets. On many occasions I received comments of praise for my efforts. Many friends and even strangers would say, "you should sell these, they are lovely" when they found out that I was the one creating the one of a kind pieces.
Then one day, I asked the kids if they wanted me to create some hats and scarves for them. As we are in Canada, it can get mighty cold up here!! "YES!!" they said. So we picked out colors and began to discuss what their perfect hat would look like. And "Voila!!" Mommy made them exactly as ordered. As they proudly sported their new digs everywhere we went, their friends (and even parents) asked if they could order a version of the design we came up with. And so it began. Custom order hats, to match new coats and boots. It was FUN!! And what was even better, the kiddos LOVED wearing them!! I was on to something!! I figured out how to keep a hat on a kid's head!! Make it personal, cute, and just for them, and they will wear it!!
As winter turned to spring, we needed something lighter to wear. From the day they were born, both kids were referred to as my little "Pumpkins" Eureka!! I could design a Pumpkin hat. Of course I could!! And I did. It was bright, Hunter orange (so I could clearly see him outside, he was only 2) and I put on earflaps and ties. He LOVED it!! So much so, he wouldn't take it off. He even slept in it!! This was great!! What other foods could I make that kids would find fun to wear? My dear daughter requested a Strawberry. I could figure that out too!! (Of course, my designs have evolved a lot of over the years) She too enjoyed her hat. As did many others. More custom orders. For a long time, every time we went to the grocery store we found something new that I could turn into a fun hat. We were constantly on the look out for future designs. The kids enjoyed describing what the hat could look like and what "features" it needed to be realistic. I work very hard at making my designs true to nature. I believe it is what makes my designs unique.
In 2004, I took a small business course and when it came time to pitch our ideas, all of the teachers said it would never work. "Oh yes it will!!" I said. "I will do whatever it takes!!" And so the journey began. It was a rocky start, and originally, I wanted to focus on passing these time honored skills on to children just as I had been taught. I did a bit of that. A couple of birthday parties. Week long summer camps at the college. And a few workshops right here in my village. I was still creating, and of course, the finished items were building so eventually I started selling at the local Farmer's market. It was there that an elderly lady gave me a scolding because I was not selling on line. Me?? Are you crazy I thought. I am computer illiterate and scared to death to be "out there" I argued. She would have none of it!!
I thought about this conversation over and over again. Then one day my neighbor mentioned Etsy to me. Little did I know my whole world was about to change!!
Owner, Designer, Creator, Animal Lover, Yarn Fanatic, Crazy Hat Lady
I live a simple life in a small rural village with my husband, two fantastic children, a spoiled rotten dog, and a thousand or so balls of yarn. What more could a girl ask for!!
These are my shop policies; if you have any further questions, please convo me ♥♥
♥ Customer service is of the utmost importance to me. I work hard to ensure that every order is something that I can be proud of, and that you will love it when you receive it. As such, on occasion, orders may take longer to ship than first thought. You can rest assured that I will not put my name on a finished item unless I am 100% satisfied with the end result ♥
♥ Everything is handcrafted by me in my smoke-free but PET FRIENDLY (1 resident cat) home ♥
♥ Orders will be dispatched carefully wrapped in new tissue and ribbon curls. I may use recycled packaging for shipping only ♥
♥ If you have any questions about these policies, please convo me ♥
Accepted payment methods
♥♥♥ CANADIAN BUYERS ♥♥♥
Please note that 5% GST will be added to your purchase at the time of checkout.
Refunds and Exchanges
♥ If for any reason you are not fully satisfied, please convo me on receipt of the item. We will work together to resolve any issues that you may have ♥
♥♥♥ Please note that shipping costs are non-refundable and will not be included in any refunds if the product has been shipped ♥♥♥
Additional policies and FAQs
Please see my Shop Announcement ( knitrgal.etsy.com ) for current production times. Multi item orders may take longer. Having said that, I am working on creating a ready made supply and as such, some orders may ship sooner.
♥ WHOLESALE ORDERS ♥
I do accept wholesale orders on most of my acrylic version hats with minimum purchase requirements. Please check the item description to see if the design is eligible for wholesale pricing. Please note that these custom orders may take 3-5 weeks to ship depending on the style and quantity of the order. Please convo me for details.