LEILAjewelryshop

Bar Necklaces, Name Necklaces, Personalized Jewelry

San Diego, California On Etsy since 2015

60,018 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

LEILAjewelryshop

Bar Necklaces, Name Necklaces, Personalized Jewelry

San Diego, California | 60,018 Sales

Announcement    ******Current production time: 3-6 business days. Thanks so much for supporting LEILA, we appreciate your patience******

LEILA Personalized Jewelry, Custom Engraved Bar Necklaces, Custom Hand Stamped Bar Necklaces, Dainty Jewelry, Layering Necklaces

.......................................................
Each piece is handmade in our San Diego, CA studio by our super talented hard-working team, using only the best quality 14k gold fill, rose gold fill, and sterling silver. Everyday pieces for your special moments, handmade by us, just for you!


.......................................................
EMAIL SIGN-UP
We'd love to keep in touch and let you know about sales and new products 😀
https://mailchi.mp/leila.com/signup

Please copy and paste the above link into your browser to sign up for our email list. We only send them occasionally, and no spam, we promise!

......................................................
CUSTOM/PERSONALIZED ORDERS:
-Please leave your personalization details in the "Note to Seller" comment box at checkout

......................................................
@LEILAjewelry
If you would like to hear about the latest deals/sales, enter giveaways, get sneak peeks of new designs, or just to see some cool pics of the awesome and inspiring people we work with : )….......follow us on social media

- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Announcement

Last updated on May 27, 2020

******Current production time: 3-6 business days. Thanks so much for supporting LEILA, we appreciate your patience******

LEILA Personalized Jewelry, Custom Engraved Bar Necklaces, Custom Hand Stamped Bar Necklaces, Dainty Jewelry, Layering Necklaces

.......................................................
Each piece is handmade in our San Diego, CA studio by our super talented hard-working team, using only the best quality 14k gold fill, rose gold fill, and sterling silver. Everyday pieces for your special moments, handmade by us, just for you!


.......................................................
EMAIL SIGN-UP
We'd love to keep in touch and let you know about sales and new products 😀
https://mailchi.mp/leila.com/signup

Please copy and paste the above link into your browser to sign up for our email list. We only send them occasionally, and no spam, we promise!

......................................................
CUSTOM/PERSONALIZED ORDERS:
-Please leave your personalization details in the "Note to Seller" comment box at checkout

......................................................
@LEILAjewelry
If you would like to hear about the latest deals/sales, enter giveaways, get sneak peeks of new designs, or just to see some cool pics of the awesome and inspiring people we work with : )….......follow us on social media

- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Items

60018 Sales
 

All Items

Charlene Paksima

Contact shop owner

Charlene Paksima

Reviews

Average item review
5 out of 5 stars
(8015)
See reviews that mention:
quality 744 shipping 845 customer service 563

About LEILAjewelryshop

Sales 60,018
On Etsy since 2015

Minimalist and Personalized, meaningful jewelry you’ll love to wear

Whether we’re creating a personalized custom piece just for you… or a piece from our collections…. our amazing team at LEILA takes great care hand crafting each piece in our studio in San Diego, CA.

If you have a special request or a question about a piece you see, just let us know because we LOVE hearing from our customers!

Happy shopping and thanks for supporting LEILA!

xoxo
Charlene

Shop members

  • Charlene Paksima

    Owner, Designer

Shop policies

Last updated on July 28, 2020
****Current production time: 3-6 business days. Thanks so much for supporting LEILA, we appreciate your patience****


Thanks for stopping by LEILA! We are passionate about creating handmade jewelry with designs that are minimal, meaningful and timeless, just for you, made in San Diego, California.


Let us know if you have a special request or have any questions!

SOCIAL MEDIA:
- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
>>GENERAL POLICIES

- Please contact us within 7 days of receiving your package to arrange for a return on unworn jewelry.
- All items are "made to order" so there is a 15% of purchase price RETURN FEE and buyer is responsible for return shipping costs.
- Original shipping charges are non-refundable.
- Returns are processed in 3-5 business days

NON-RETURNABLE ITEMS
- Personalized items. If we made an error, we will of course re-make and ship out a new piece.
-Any stamped or engraved item. Although not all pieces are personalized, they are made to order and hand crafted
- Earrings are non-returnable
- Sale items are non-returnable/non-exchangeable


>>EXCHANGES (Incorrect Length)

-If an incorrect length was ordered, you can send it back to us to have the length re-worked. We do charge a re-work fee of $5 and you are responsible for shipping to and from our studio. Please contact us beforehand for instructions to send the item back.

-CHAIN EXTENDER- If your necklace/bracelet is too short, another option is a removable chain extender. It will add length, make it adjustable, and can also be used on other necklaces/bracelets you may have.... https://www.etsy.com/listing/449740476


>>EXCHANGE (for different item)
We will exchange any non-personalized and unworn items if it’s within 14 days of the time you received your order. You are responsible for shipping charges to/from our studio and there may be a re-work fee.


We want you to be happy and to love wearing your LEILA piece, message us on ETSY to request an exchange if needed.
Payment
We accept payments from Paypal, major credit cards, & Etsy Gift Cards.

All transactions are secure and handled by Etsy. We do not see or collect any billing information from you.

Sales tax will be included for buyers in CA.

>>CHANGES/CANCELLATIONS
Any changes to orders or cancellations must be made within 12 hours. If you requested a rushed delivery and production on the item has been started, the order cannot be cancelled.

Cancellations accepted after our normal cancellation period will be subject to a $5 processing fee. No exceptions.
Shipping
>PRODUCTION TIME
Current production time: 3-6 business days.


>DOMESTIC SHIPPING
• Standard: 2-5 business days transit time
• Priority Mail: 3-4 business days transit time
• Express: 1-2 business days transit time


>RUSH ORDERS
Orders are filled first in first out, so if you have an order that needs expedited, please select the EXPRESS Shipping option at checkout. Your order will be pushed to the front of the line.


>TRACKING
Once a shipping label is generated, you will receive a shipping notification email that your order has shipped along with a tracking number. You can also find the tracking number in the "purchases" section of your ETSY account. Please check your spam/junk folder as sometimes the emails go there : ).


-----------INTERNATIONAL ORDERS-----------

>TRANSIT TIME & TRACKING
-International orders are shipped by USPS International First Class Mail. Most packages will be delivered in 10-14 days, but if delayed by your countries customs, can take up to 60 days (rare but can happen) .

-Once your package leaves the Unites States, there will not be updates to tracking until it is delivered. It may appear to be stuck in the U.S., but it is actually in transit to your country. If there are delays in delivery, we recommend you call your local customs office to inquire and speed up the process.


>CUSTOMS & DUTY CHARGES
You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you. These charges are separate from the shipping charges you pay during order checkout and vary from country to country. We have no control over these charges and cannot predict what they may be. LEILA accepts no risk of package loss due to international shipment. All risk passes to you upon our delivery to the carrier.
Additional policies and FAQs
For any additional questions or concerns, please contact us at CUSTOMERCARE [!at] LEILA.COM

More information

Last updated on Apr 17, 2018
Frequently asked questions
Where do I leave my personalization details?

After adding an item(s) to your cart, go to checkout and leave your personalization details for all items ordered in the note section. Don't worry, we'll contact you if we have any questions : )

When will my order ship?

We usually ship orders in 2-4 business days. For the most current production time, please go to our shop announcement or policies page. During busy shopping periods the production time may increase and we will update the turnaround time on those pages.

What chain length should I get?

-The length is the TOTAL LENGTH of the necklace measured from end to end, including the bar if the necklace has one. A 16" necklace length will sit just under the collarbone(not a choker) on a slim/petite neck, so adjust from there for your body type and where you want it to lay on your chest : )

For the most accurate length we recommend to measure around your neck or wrist at the spot you want the necklace/bracelet to sit. Wrap a string or cord around your neck/wrist, then measure it. For bracelets add a 1/4" or 1/2" depending on a normal or looser fit.

Can I personalize both sides?

Yes, for engraved bars or discs we can personalize both sides, but not for the stamped items. When engraving both sides of a disc, they are not made to be worn reversible, the back is just to capture your special personalization : )

Does sterling silver tarnish and can the tarnish be removed?

Yes, sterling silver by nature will tarnish due to sulfur compounds found in many things. Perfumes, lotions, cosmetics, household cleaners, pools, and jacuzzis and sometimes just certain peoples skin oils or perspiration can cause tarnish. Orders come with a polishing pad that will remove tarnish and bring it back to a shine. Just rub over the piece gently with that pad to remove the tarnish. Once the tarnish is removed or after wearing in general, its good to wash the bar every now and then with warm water and a mild dish soap. Just hand rub gently and make sure to completely dry it.

Does it come in a gift box and can you include a note with the order?

All orders come in a LEILA jewelry box. We will combine multiple pieces in one box unless you've requested individual boxes for gifting. If you are shipping a gift directly to someone, we can hand write a short note on the packing slip for you. Please just keep it short, no novels : ).