LEILAjewelryshop

Mother's Day Gifts, Bar Necklace & Personalized Jewelry

San Diego, California · 26707 Sales

LEILAjewelryshop

Mother's Day Gifts, Bar Necklace & Personalized Jewelry

San Diego, California 26707 Sales On Etsy since 2015

5 out of 5 stars
(3865)

Announcement   Thanks so much for stopping by LEILA! We love to make personalized and dainty jewelry that is meaningful and stylish. Everything is handmade in our San Diego, CA studio by our super hard-working and talented team. Happy shopping and please don't hesitate to message us with any questions.

***CURRENT PRODUCTION TIME IS 1-3 BUSINESS DAYS***

-If you need it sooner we will do our best to accommodate you and we do have shipping upgrades available at checkout.

CUSTOM/PERSONALIZED ORDERS:
-there is a "Note to Seller" section located at checkout to leave your details

••••••••••••••••••••••••••••••••••••

SOCIAL MEDIA:.....@LEILAjewelry

Hi there! If you would like to hear about the latest deals/sales, enter giveaways, get sneak peeks of new designs, or just to see some cool pics of the awesome and inspiring people we work with : )….......follow us on social media

- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Announcement

Last updated on Mar 21, 2018

Thanks so much for stopping by LEILA! We love to make personalized and dainty jewelry that is meaningful and stylish. Everything is handmade in our San Diego, CA studio by our super hard-working and talented team. Happy shopping and please don't hesitate to message us with any questions.

***CURRENT PRODUCTION TIME IS 1-3 BUSINESS DAYS***

-If you need it sooner we will do our best to accommodate you and we do have shipping upgrades available at checkout.

CUSTOM/PERSONALIZED ORDERS:
-there is a "Note to Seller" section located at checkout to leave your details

••••••••••••••••••••••••••••••••••••

SOCIAL MEDIA:.....@LEILAjewelry

Hi there! If you would like to hear about the latest deals/sales, enter giveaways, get sneak peeks of new designs, or just to see some cool pics of the awesome and inspiring people we work with : )….......follow us on social media

- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Charlene Paksima

Contact shop owner

Charlene Paksima

View all 220 items

Reviews

Average item review
5 out of 5 stars
(3865)
andolinas

andolinas on Jun 19, 2018

5 out of 5 stars

Beautiful necklace. This is my second one. I wear the two different styles layered and get lots of compliments!

View all 3865 reviews

Updates

Hey mama birds! Just a quick heads up that our Mother's Day sale ends T O D A Y at 9pm PST. Snag something pretty for yourself or the mamas in your life before it ends!
Our Mother's Day Sale is here! Get 15% off $20+ with code MAMA15 and get 20% off orders $100+ with code MAMA20. Grab a special piece for the mama in your life! Happy shopping!
View all 19 updates

About

Minimalist and Personalized, meaningful jewelry you’ll love to wear

Whether we’re creating a personalized custom piece just for you… or a piece from our collections…. our amazing team at LEILA takes great care hand crafting each piece in our studio in San Diego, CA.

If you have a special request or a question about a piece you see, just let us know because we LOVE hearing from our customers!

Happy shopping and thanks for supporting LEILA!

xoxo
Charlene

Shop members

  • Charlene Paksima

    Owner, Designer

Shop policies

Last updated on May 15, 2018
******CURRENT PRODUCTION TIME IS 1-3 BUSINESS DAYS******

Thanks for stopping by LEILAJewelryShop! We are passionate about creating handmade jewelry and designs that are minimal, meaningful and timeless, just for you, made here in the USA.

If you are not completely satisfied, please contact our Customer Care by messaging us. Our goal is to make you another one of our happy customers!

Let us know if you have a special request or have any questions!

SOCIAL MEDIA:
- Instagram: www.instagram.com/LEILAjewelry
- Pinterest: www.pinterest.com/LEILAjewelry
- Facebook: www.facebook.com/LEILAjewelry

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
>>RETURNS
Returns are accepted on UNWORN/NON-PERSONALIZED items within 7 days of package delivery.

- Personalized items are FINAL SALE and non-returnable unless we made an error.
- All items are "made to order" so there is a 15% of purchase price fee for returns
- Original shipping charges are non-refundable.
- Buyers are responsible for the return shipment costs.
- We are not responsible for lost or stolen items while in transit back to us.
- Earrings are non-returnable
- Sale items are non-returnable/non-exchangeable
- Returns are processed in 3-5 business days

---------To make a return----------------
- first contact us at customercare [!at] leila.com or ETSY convo
- if the item qualifies for return, you will be given instructions
- items must be sent back in ALL their original packaging
- Returns WILL NOT be accepted without prior notice
***Please allow 6-10 days to process after we receive item back


>>EXCHANGES (Incorrect Length)
-If you have ordered an incorrect length, there are a couple of options:

Option 1: You can order a removable chain extender to add length, which can also be used on other necklaces you may have:
https://www.etsy.com/listing/449740476/necklace-extender-bracelet-extender

Option 2: You can send it back to us to have the length re-worked. We do charge a re-work fee of $5 and you are responsible for shipping both ways. Please contact us beforehand for instructions if you want this option.


>>EXCHANGES
We will exchange any non-personalized and unworn items if it’s within 14 days of the time you received your order. You are responsible for shipping charges to/from our studio and there may be a re-work fee.


Please message us on ETSY or email us at customercare [!at] leila.com for any requested exchanges or repairs
Payment
We accept payments from Paypal, major credit cards, & Etsy Gift Cards.

All transactions are secure and handled by Etsy. We do not see or collect any billing information from you.

Sales tax will be included for buyers in CA.

>>CHANGES/CANCELLATIONS
Any changes to orders or cancellations must be made within 12 hours. Sorry, we cannot make exceptions. If you requested a rushed delivery and production on the item has been started, the order cannot be cancelled.
Shipping
>>PACKAGING
All orders come in a LEILA box ready for gifting. Orders are shipped in a box or padded envelope so they will arrive undamaged.

-----------------------------------------------------
>>SHIPPING & PRODUCTION TIMES<<

** CURRENT PRODUCTION TIME IS 1-3 BUSINESS DAYS**

SHIPPING TIMES ARE IN ADDITION TO PRODUCTION TIMES. LEILAJewelryShop is not responsible for lost or stolen items while in transit, but we will help in any way we can to ensure you receive your package.

***RUSH ORDERS***
Orders are filled first in first out, so if you have an order that needs expedited, please select the EXPRESS Shipping option at checkout. Your order will be pushed to the front of the line.

**TRACKING**
Once a shipping label is generated, you will receive a shipping notification email that your order has shipped along with a tracking number. You can also find the tracking number in the "purchases" section of your Etsy account.


-----------WITHIN THE USA----------------

STANDARD Shipping:
>USPS FIRST-CLASS MAIL
>3-5 business days ship time

PRIORITY Shipping:
>USPS PRIORITY MAIL
>2-3 business days ship time

EXPRESS Shipping:
>USPS EXPRESS MAIL
>1-2 business days ship time


-----------INTERNATIONAL ORDERS-----------
International orders are shipped via USPS INTERNATIONAL FIRST-CLASS MAIL. International delivery times may vary because of customs in your country. Most packages will be delivered in 10-14 days, but can take up to 60 days (rare but can happen). Once it ships it is out of our control, but we will do everything that is possible on our end to make sure you receive your order.

INTERNATIONAL Shipping:
>USPS FIRST CLASS
> 10-14 days (can take up to 60 days due to your countries customs delays)

**CUSTOMS & DUTY CHARGES **
International order customers are responsible for knowing and paying your countries custom/duties when they are imported from the USA. These charges are separate from the shipping charges you pay during order check out and vary from country to country.
Additional policies and FAQs
For any additional questions or concerns, please contact us at CUSTOMERCARE [!at] LEILA.COM

More information

Last updated on Apr 17, 2018
Frequently asked questions

Where do I leave my personalization details?

After adding an item(s) to your cart, go to checkout and leave your personalization details for all items ordered in the note section. Don't worry, we'll contact you if we have any questions : )

When will my order ship?

We usually ship orders in 2-4 business days. For the most current production time, please go to our shop announcement or policies page. During busy shopping periods the production time may increase and we will update the turnaround time on those pages.

What chain length should I get?

-The length is the TOTAL LENGTH of the necklace measured from end to end, including the bar if the necklace has one. A 16" necklace length will sit just under the collarbone(not a choker) on a slim/petite neck, so adjust from there for your body type and where you want it to lay on your chest : )

For the most accurate length we recommend to measure around your neck or wrist at the spot you want the necklace/bracelet to sit. Wrap a string or cord around your neck/wrist, then measure it. For bracelets add a 1/4" or 1/2" depending on a normal or looser fit.

Can I personalize both sides?

Yes, for engraved bars or discs we can personalize both sides, but not for the stamped items. When engraving both sides of a disc, they are not made to be worn reversible, the back is just to capture your special personalization : )

Does sterling silver tarnish and can the tarnish be removed?

Yes, sterling silver by nature will tarnish due to sulfur compounds found in many things. Perfumes, lotions, cosmetics, household cleaners, pools, and jacuzzis and sometimes just certain peoples skin oils or perspiration can cause tarnish. Orders come with a polishing pad that will remove tarnish and bring it back to a shine. Just rub over the piece gently with that pad to remove the tarnish. Once the tarnish is removed or after wearing in general, its good to wash the bar every now and then with warm water and a mild dish soap. Just hand rub gently and make sure to completely dry it.

Does it come in a gift box and can you include a note with the order?

All orders come in a LEILA jewelry box. We will combine multiple pieces in one box unless you've requested individual boxes for gifting. If you are shipping a gift directly to someone, we can hand write a short note on the packing slip for you. Please just keep it short, no novels : ).