LUXESTONESARTS

# Privacy Policy – LUXESTONESARTS

**Last updated: October 11, 2026**

At LUXESTONESARTS, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your information when you purchase an item, contact us, or place a custom order through Etsy.

## 1. Information We Collect

To process your order and provide our services, we may receive the following information through Etsy:

- Your name and shipping address.
- Your email address and telephone number, when provided or required for delivery.
- Your order details and purchase history.
- Customization requests, measurements, and product preferences you choose to share.
- Messages and other information you provide when communicating with us.

We do not ask you to send payment card details directly to us through messages.

## 2. How We Use Your Information

We use your personal information only when necessary to:

- Process and fulfill your orders.
- Prepare and arrange delivery of purchased products.
- Communicate with you about orders, custom designs, measurements, and shipping.
- Resolve order problems, returns, disputes, or delivery issues.
- Comply with applicable tax, accounting, and legal obligations.
- Protect our shop and customers against fraud or misuse.

## 3. Sharing and Disclosure of Information

We share personal information only when necessary to operate our shop and fulfill our legal obligations.

This may include sharing relevant information with:

- Etsy, to process purchases and operate the marketplace.
- Shipping companies and delivery providers, to deliver your order.
- Production or fulfillment partners, when necessary to manufacture or prepare your order.
- Government authorities or other parties when required by applicable law.

We do not sell your personal information or disclose it to unrelated third parties for their own marketing purposes.

## 4. Custom Orders and Production

For customized tabletops, furniture, bathroom sinks, and other products, we may use the measurements, specifications, delivery details, and design preferences you provide to fulfill your order.

If a production or fulfillment partner needs certain information to complete or deliver your order, we share only the information necessary for that purpose and expect it to be handled appropriately.

## 5. Marketing and Unsolicited Messages

We use Etsy Messages to communicate about purchases, customer service, and inquiries.

We do not use buyers' personal information for unsolicited marketing messages. We will not add you to an external marketing mailing list without the required consent.

## 6. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate business records, and meet applicable legal and tax requirements.

When personal information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to any legal obligations to retain records.

## 7. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We limit access to buyer information to circumstances where it is necessary for order fulfillment, customer service, or legal compliance. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

## 8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to legal retention requirements.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your relevant data protection authority.

If you wish to exercise these rights regarding information held by our shop, please contact us through Etsy Messages. For information held directly by Etsy, you may need to contact Etsy separately.

## 9. International Orders

We may sell and ship products to customers in different countries. To fulfill international orders, necessary information may be processed or transferred across borders by Etsy, shipping providers, or fulfillment partners.

Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with relevant data protection requirements.

## 10. Third-Party Services

Our shop operates through Etsy. Etsy and any independent third-party service providers have their own privacy practices and policies. This policy covers our handling of buyer information and does not replace Etsy's Privacy Policy.

## 11. Changes to This Policy

We may update this privacy policy when our business practices or applicable legal requirements change. The latest version will be published in our Etsy shop policy section.

## 12. Contact Us

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact LUXESTONESARTS through Etsy Messages.

We appreciate your trust in our shop and are committed to treating your personal information responsibly.