LUXconcepts

LUX Concepts

Phoenix, Arizona · 131 Sales

LUXconcepts

LUX Concepts

Phoenix, Arizona 131 Sales On Etsy since 2010

0 out of 5 stars
(48)

Announcement   Welcome!!

Estimated Response Time: 48 hours
Estimated Shipping: Will ship from me within 12-15 business days for custom pieces. I always ship 1st class mail (domestically) unless you specify (and pay for) another method.

Thanks & Happy Shopping! :-)

Jessi

Announcement

Last updated on Oct 19, 2015

Welcome!!

Estimated Response Time: 48 hours
Estimated Shipping: Will ship from me within 12-15 business days for custom pieces. I always ship 1st class mail (domestically) unless you specify (and pay for) another method.

Thanks & Happy Shopping! :-)

Jessi

LUXconcepts

Contact shop owner

LUXconcepts

Reviews

No reviews in the last year
Sarah

Sarah on Dec 9, 2014

5 out of 5 stars

Quick delivery and fantastic quality!

Leslie-Ann Guiney

Leslie-Ann Guiney on Aug 15, 2014

3 out of 5 stars

I received this almost a month after I ordered it. No communication at all, even when I contacted them. No tracking number. They entred a shipping date that was almost a week before the pkg was stamped. The product is nice, exactly what was represented on the site.

LUXconcepts

LUXconcepts responded on Aug 18, 2014

Profile clearly states that the ESTIMATED SHIPPING TIME is "9-12 BUSINESS DAYS" after ordering (you ordered on a Saturday). It also clearly states that if you want a faster shipping method with a tracking number, to please request one. I generally turn around orders in about a week, but these policies are CLEARLY stated for exactly this reason. I work full-time and occasionally need the extra time. The shop responded to message 3 days after the message was sent due being out of town over the weekend. The package was marked "shipped" before leaving the house only to find out that the post office had just closed. It was then officially shipped the morning of 8/13/14 - LUXconcepts sincerely apologizes for the half a day difference between the ESTIMATED shipping time and the ACTUAL shipping time. Enjoy!

View all 48 reviews

Shop policies

Last updated on March 1, 2011

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method