LZPENCILS

L Z P E N C I L S

Los Angeles, California · 3245 Sales

LZPENCILS

L Z P E N C I L S

Los Angeles, California 3245 Sales On Etsy since 2015

5 out of 5 stars
(601)

Shop owner

LZPENCILS

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Announcement   LZPENCILS has been featured in Seventeen magazine, marthastewartweddings.com, Brit + Co., and BuzzFeed! Your pencil purchase helps donate new, un-imprinted pencils to at-risk youth and under-served women. Please follow @LZPENCILS on Instagram for news and promotions! Thanks for stopping by!!

Announcement

Last updated on Dec 5, 2016

LZPENCILS has been featured in Seventeen magazine, marthastewartweddings.com, Brit + Co., and BuzzFeed! Your pencil purchase helps donate new, un-imprinted pencils to at-risk youth and under-served women. Please follow @LZPENCILS on Instagram for news and promotions! Thanks for stopping by!!

LZPENCILS

Contact shop owner

LZPENCILS

Reviews

Average item review
5 out of 5 stars
(601)
View all 601 reviews

Shop policies

Last updated on November 19, 2015
Thanks so much for visiting our pencil shop! We love making our vintage-pressed pencils for writers and people who write with pencils. As a new shop, we're grateful to those who help spread the word about our fun pencil sets--either by purchasing them, gifting them, or sharing our pencil listings on social media. Our collaborators have earned free pencil sets for sharing our listings with eager fan bases & suggesting ideas for pencil sets we decide to offer. We're always open to new ideas on how to grow as a business and welcome your feedback. By purchasing our pencils, you accept and agree to our pencil shop's policies.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal, credit cards and Etsy gift cards as forms of payment. Please make sure your shipping address associated with your Etsy account is correct when placing your order, or provide your updated address in the "Notes to Seller" area during checkout. Changes in shipping addresses cannot be made after an order is placed.

If you're new to Etsy and need help with the checkout process, you can visit this link for information on how to place your order: http://www.etsy.com/help_guide_checkout.php
Shipping
SHIPPING ADDRESSES: please be sure your shipping address is correct at the time you place your order. Whether you're purchasing an item for yourself or as a gift, please be sure the recipient's shipping address is correct when placing your order. If you realize you've entered your shipping address or a gift recipient's shipping address incorrectly after checkout, please notify us IMMEDIATELY. If your item has not yet shipped, we will likely be able to edit the shipping address for you on our end. Unfortunately, we are unable to re-ship (at our cost) items that have been returned to our pencil shop due to invalid shipping addresses. When an item is returned to us for customer errors in shipping addresses, the customer can either a) receive a refund for their item (minus the shipping fees), or b) choose to re-ship the item to a valid shipping address at the customer's cost. Unfortunately, shipping fees are non-refundable.

ORDER PROCESSING TIME:
On average, orders are processed within 5-7 business days unless otherwise stated in the listing. Orders are processed in the order they are received. Processing times may vary depending on the type of pencil set you order and how busy our pencil shop is. Business days include Monday-Friday, excluding holidays.

DOMESTIC (U.S.) SHIPPING TIME:
Shipping is through standard USPS First Class Mail and may take 4-7 business days to be delivered once shipped. Lead Zeppelin Pencils is not responsible for USPS post office delays once we deliver your package to USPS. If you need your pencils sooner than estimated, please convo us before placing your order. After an order is placed, we cannot guarantee it will arrive by your anticipated date. Shipping upgrades are available at checkout if you'd like to expedite your pencils on your end (for an additional charge).

INTERNATIONAL ORDERS:
Please allow 2 to 8 weeks for delivery using standard shipping, sometimes even longer. We're unable to estimate delays in customs processing and cannot issue a refund for pencils whose delivery have been delayed due to your country's postal carrier and/or customs. Tracking numbers on international orders may not be updated once they leave the U.S., and unfortunately tracking numbers sometimes track a package's transit within the U.S. only. Please be patient if you're ordering pencils from outside the U.S. and be willing to wait 2-8 weeks (or more) for their arrival. **International buyers are responsible for all VAT, import fees, and/or taxes that are requested of you by your country.** For more info, please see: www.dutycalculator.com/ We value your business and are delighted that people all over the world love our pencils!
Refunds and Exchanges
We want you to be satisfied with your purchase. We do not manufacture our pencils ourselves; they arrive to us blank (unimprinted) in bulk. We print on them individually in-house with our vintage (50+ year old) press. Vintage presses are subject to temperature, pressure, and other forms of moodiness, which can result in some slight non-uniformity from imprint to imprint. This means no two pencils will be exactly alike, which we think adds to the pencil's vintage-pressed charm. If you disagree and think something looks wonky (illegible, over pressed, etc.), just message us for a replacement pencil. Due to the handmade nature of our pencils and next-level packaging, full pencil set returns are accepted on a case-by-case basis only. If you would like to return something, please contact us within 1 week of receiving your order and provide your order #, your last name, and an explanation of why you want to return your pencils. If your pencils arrive damaged, please send us a photo of the damage and we will either ship you a replacement pencil set or issue you a refund. If a return is agreed upon, please send your pencils in their original packaging (cellophane & card stock insert) and mail them in a padded envelope. We recommend that customers ship returned pencils with a tracking number and insurance as their proof of shipment, as we cannot issue refunds on pencils that have no proof of being returned to us. Unfortunately, we do not refund shipping costs on returned pencils.

Finally, we cannot accept returns/refunds if the return is due to a customer not reading an item description (imprint wording or pencil colors). Thanks for your understanding of our shop policies. :)
Additional policies and FAQs
Convo us about a custom pencil order. Let's have some fun! Please note that custom orders require a several-set minimum due to the arduous typesetting processing. Message us for more details and let us know what you have in mind!