LaPetiteTutus

Welcome to my shop! Any questions just ask!

American Canyon, California · 2076 Sales

LaPetiteTutus

Welcome to my shop! Any questions just ask!

American Canyon, California 2076 Sales On Etsy since 2010

5 out of 5 stars
(512)
Melanie Gomez

Contact shop owner

Melanie Gomez

Reviews

Average item review
5 out of 5 stars
(512)
Krystal Boswell

Krystal Boswell on Apr 23, 2018

1 out of 5 stars

I would not recommend this feather dress; it is cute but it does not fix to size and the feathers are flying everywhere. I really just wasted $60.

Melanie

Melanie responded on Apr 23, 2018

Thank you for your review, Krystal. We are so glad you thought your feather tutu dress was cute! We do stretch every top before making outfits to make sure proper fit prior to shipments. We specified a custom listing would need to be set up for the size that was being requested in messages. A different size was ordered and we tried to work with customers specifications and what was ordered. We strongly suggest messaging prior to ensure sizing is correct upon checkout as we want you to love your item.

View all 512 reviews

About

Always going further!

As a SAHM im always balancing babysitting, my kids and business. Its a tough job, but love every minute of it! Im always designing and pushing myself further to try and offer one of a kind items. I love creating and working with customers to make those amazing items for their special occasion.

Shop members

  • Gabriella

    Assistant, Creator, Designer

    I am my moms 8 yo daughter who has been bugging my mom to let me watch and help for years. I have two sewing machines that a practice sewing on so I can start making things to sell.

  • Melanie Gomez

    Owner, Creator, Designer

    I am a stay at home mother to two children. A 8 yo girl and a 6 yo boy. I make all the items by myself in a smoke free, pet friendly home. I put my everything into every item I make to reflect the quality that I offer.

Shop policies

Last updated on November 8, 2017
To make one of a kind items that will be cherished forever.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
If there is an issue with your purchase let me know within 3 business days after receiving. EU buyers have 14 days from time of receipt. I DO NOT accept returns unless there was a mistake on my part. IF there is a probem and the item is being returned due to my error I will send a return shipping label. It must start moving within 7 days of the date on label. once the item is received back in the condition it was sent I will refund the original purchase price. NO REFUNDS will be issued on customized items.
Payment
Payment must be received before item ships. If a order is placed I will get in contact within 1-3 days to verify any additional info. If you decide you want to order and item and change your mind, you must let me know within 24 hours. A refund will be issued within 24 hours, after 24 hrs supplies are already being gathered. After 24 hours no refund will be given.
Shipping
I use poly mailer envelopes and ship through usps for all items, unless they weigh over the 13 oz, then it will go out in a priority box. I also ship within 1-3 business days unless it is something that needs to be created. then can be up to 2-3 weeks! Item is shipped only after payment is received.

If buyer decides they want the shipping to be upgraded, buyer pays for shipping upgrade, but must let me know within 24 hours of purchase. I am always busy with orders so if you need your custom item done asap there will be a rush fee to add on so i know it is a rush item. If that upgrade is not added then it will be sent in the posted time frame which could be up to 2 weeks!

*International buyers, im not responsible for your customs, vat fees.

I automatically get a tracking number for all items shipped for tracking purposes. I do this for the buyer and seller. Items sent are not insured, buyer is responsible for additional payment if they want items to have insurance. Once item leaves my hands i cannot be held responsible for usps. If anything happens i will do everything to locate the package and/or replace. If item shows delivered, i will do everything i can to locate the package, but once it shows delivered it is not my responsibility and will not be replaced. But will offer a discount towards a replacement.

I send packages to the address on file. Im not responsible for packages sent to a bad address. It is your responsibility to make sure the address is correct.
Additional policies and FAQs
I can make custom items, and love a challenge.

More information

Last updated on Jul 10, 2017
Frequently asked questions

Custom and personalized orders

There are no refunds on custom or personalized items.

Sizing details

Pleaase know items are true to size, if in doubt message me first.

I need something rushed, how do i get it rushed?

Under shipping upgrades there is a rush my item option.

When will my item ship?

Orders are processed in the order its received, i work as fast as i can, and there are other orders.

What does it mean flowers vary due to availability?

Flowers can be seasonal! And dying batches can be different, i try my hardest to match the exact colors as in the photos, as i buy the flowers in huge batches, but it can differ slightly. If its too big of a difference i will comtact you. Otherwise i will make them with what is available in the color. Also computer monitors can change the colors slightly also.