LaPetiteTutus

Welcome to my shop! Any questions just ask!

American Canyon, California · 2117 Sales

LaPetiteTutus

Welcome to my shop! Any questions just ask!

American Canyon, California 2117 Sales On Etsy since 2010

5 out of 5 stars
(516)
Melanie Gomez

Contact shop owner

Melanie Gomez

View all 83 items

Reviews

Average item review
5 out of 5 stars
(516)
View all 516 reviews

About

Always going further!

As a SAHM im always balancing babysitting, my kids and business. Its a tough job, but love every minute of it! Im always designing and pushing myself further to try and offer one of a kind items. I love creating and working with customers to make those amazing items for their special occasion.

Shop members

  • Gabriella

    Assistant, Creator, Designer

    I am my moms 10yo daughter who has been bugging my mom to let me watch and help for years. I have two sewing machines that a practice sewing on so I can start making things to sell.

  • Melanie Gomez

    Owner, Creator, Designer

    I am a stay at home mother to two children. A 8 yo girl and a 6 yo boy. I make all the items by myself in a smoke free, pet friendly home. I put my everything into every item I make to reflect the quality that I offer.

Shop policies

Last updated on May 21, 2018
To make one of a kind items that will be cherished forever.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
If there is an issue with your purchase let me know within 3 business days after receiving. EU buyers have 14 days from time of receipt. I DO NOT accept returns unless there was a mistake on my part. IF there is a probem and the item is being returned due to my error I will send a return shipping label. It must start moving within 7 days of the date on label. once the item is received back in the condition it was sent I will refund the original purchase price. NO REFUNDS will be issued on customized items.
Payment
Payment must be received before item ships. If a order is placed I will get in contact within 1-3 days to verify any additional info. If you decide you want to order and item and change your mind, you must let me know within 24 hours. A refund will be issued within 24 hours, after 24 hrs supplies are already being gathered. After 24 hours no refund will be given.
Shipping
I use poly mailer envelopes and ship through usps for all items, unless they weigh over the 13 oz, then it will go out in a priority box. I also ship within 1-3 business days unless it is something that needs to be created. then can be up to 2-3 weeks! Item is shipped only after payment is received.

If buyer decides they want the shipping to be upgraded, buyer pays for shipping upgrade, but must let me know within 24 hours of purchase. I am always busy with orders so if you need your custom item done asap there will be a rush fee to add on so i know it is a rush item. If that upgrade is not added then it will be sent in the posted time frame which could be up to 2-3 weeks!

*International buyers, im not responsible for your customs, vat fees.

I automatically get a tracking number for all items shipped for tracking purposes. I do this for the buyer and seller. Items sent are not insured, buyer is responsible for additional payment if they want items to have insurance. Once item leaves my hands i cannot be held responsible for usps. If anything happens i will do everything to locate the package and/or replace. If item shows delivered, i will do everything i can to locate the package, but once it shows delivered it is not my responsibility and will not be replaced. But will offer a discount towards a replacement.

I send packages to the address on file. Im not responsible for packages sent to a bad address. It is your responsibility to make sure the address is correct.
Additional policies and FAQs
I can make custom items, and love a challenge.
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom ordered shirt), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Melanie Gomez, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lapetitetutus [!at] yahoo.com. Alternately, you may mail me at:

Melanie Gomez, 28 Lena Drive, American Canyon CA 94503

More information

Last updated on Jul 10, 2017
Frequently asked questions

Custom and personalized orders

There are no refunds on custom or personalized items.

Sizing details

Pleaase know items are true to size, if in doubt message me first.

I need something rushed, how do i get it rushed?

Under shipping upgrades there is a rush my item option.

When will my item ship?

Orders are processed in the order its received, i work as fast as i can, and there are other orders.

What does it mean flowers vary due to availability?

Flowers can be seasonal! And dying batches can be different, i try my hardest to match the exact colors as in the photos, as i buy the flowers in huge batches, but it can differ slightly. If its too big of a difference i will comtact you. Otherwise i will make them with what is available in the color. Also computer monitors can change the colors slightly also.