LaPetiteTutus

Welcome! Take a look around! Any questions just ask!

American Canyon, California · 1407 Sales

LaPetiteTutus

Welcome! Take a look around! Any questions just ask!

American Canyon, California 1407 Sales On Etsy since 2010

5 out of 5 stars
(372)

Announcement   *** Halloween orders will close September 30th!! ***

Make sure you you follow me on Facebook and Instagram for special deals!
Www.facebook.com/lapetitetutus
Www.instagram.com/lapetitetutus

Announcement

Last updated on Jul 19, 2017

*** Halloween orders will close September 30th!! ***

Make sure you you follow me on Facebook and Instagram for special deals!
Www.facebook.com/lapetitetutus
Www.instagram.com/lapetitetutus

Melanie Gomez

Contact shop owner

Melanie Gomez

View all 107 items

Reviews

Average item review
5 out of 5 stars
(372)
View all 372 reviews

About

Always going further!

As a SAHM im always balancing babysitting, my kids and business. Its a tough job, but love every minute of it! Im always designing and pushing myself further to try and offer one of a kind items. I love creating and working with customers to make those amazing items for their special occasion.

Shop members

  • Gabriella

    Assistant, Creator, Designer

    I am my moms 8 yo daughter who has been bugging my mom to let me watch and help for years. I have two sewing machines that a practice sewing on so I can start making things to sell.

  • Melanie Gomez

    Owner, Creator, Designer

    I am a stay at home mother to two children. A 8 yo girl and a 6 yo boy. I make all the items by myself in a smoke free, pet friendly home. I put my everything into every item I make to reflect the quality that I offer.

Shop policies

Last updated on July 13, 2017
To make one of a kind items that will be cherished forever.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment must be received before item ships. If a order is placed I will get in contact within 1-3 days to verify any additional info. If you decide you want to order and item and change your mind, you must let me know within 24 hours. A refund will be issued within 24 hours, after 24 hrs supplies are already being gathered. After 24 hours no refund will be given.
Shipping
I use poly mailer envelopes and ship through usps for all items, unless they weigh over the 13 oz, then it will go out in a priority box. I also ship within 1-3 business days unless it is something that needs to be created. then can be up to 2-3 weeks! Item is shipped only after payment is received.

If buyer decides they want the shipping to be upgraded, buyer pays for shipping upgrade, but must let me know within 24 hours of purchase. I am always busy with orders so if you need your custom item done asap there will be a rush fee to add on so i know it is a rush item. If that upgrade is not added then it will be sent in the posted time frame which could be up to 2 weeks!

*International buyers, im not responsible for your customs, vat fees.

I automatically get a tracking number for all items shipped for tracking purposes. I do this for the buyer and seller. Items sent are not insured, buyer is responsible for additional payment if they want items to have insurance. Once item leaves my hands i cannot be held responsible for usps. If anything happens i will do everything to locate the package and/or replace. If item shows delivered, i will do everything i can to locate the package, but once it shows delivered it is not my responsibility and will not be replaced. But will offer a discount towards a replacement.

I send packages to the address on file. Im not responsible for packages sent to a bad address. It is your responsibility to make sure the address is correct.
Refunds and Exchanges
If there is an issue with your purchase let me know within 2 business days after receiving. EU buyers have 14 days from time of receipt. I do not accept returns unless there was a mistake on my part. IF there is a probem and the item is being returned. It must be postmarked within 7 days of delivery with tracking. once the item is received back in the condition it was sent I will refund the original purchase price. NO REFUNDS will be issued on customized items.
Additional policies and FAQs
I can make custom items, and love a challenge.

More information

Last updated on Jul 10, 2017
Frequently asked questions

Custom and personalized orders

There are no refunds on custom or personalized items.

Sizing details

Pleaase know items are true to size, if in doubt message me first.

I need something rushed, how do i get it rushed?

Under shipping upgrades there is a rush my item option.

When will my item ship?

Orders are processed in the order its received, i work as fast as i can, and there are other orders.

What does it mean flowers vary due to availability?

Flowers can be seasonal! And dying batches can be different, i try my hardest to match the exact colors as in the photos, as i buy the flowers in huge batches, but it can differ slightly. If its too big of a difference i will comtact you. Otherwise i will make them with what is available in the color. Also computer monitors can change the colors slightly also.