La Stanza di Giuggiola
LaStanzadiGiuggiola's Shop Policies
Welcome to the Stanza di Giuggiola, it's a pleasure to meet you.
I hope you will like to browse around and feel free of asking any kind of information.
My works are OOAK, totally handmade both in stitching and sewing and this prevents from any piece being totally alike another if you want a copy.
I love hearing to new suggestions and being inspired by your fantasies hence ask what you would like.
I accept PayPal payment.
If payment is not received within 4 days, I will send a message to you through Etsy Conversation. If there is no response within another 2 days, the order will be canceled for lack of payment.
If you do not have a PayPal account let me know and we shall arrange a payment through bank accounts.
I shall more than gladly ship internationally.
After your payment, you should expect an email with information about shipping of your purchased item.
Please be very clear about the address and I shall ship within 48 hours in working days and usually via Priority Mail.
Delivery time depends on your location. It's usually 3-5 days in Europe, and 5-10 days if sent to other countries.
If you need a registered mail, please inform me in advance and we shall agree about the mailing expenses.
If your items are not delivered after 21 days, please let me know but I cannot be held responsible for loss , stealing or deliberate damaging during the delivery.
I pack the pieces carefully in new flat envelopes with bubbles lining to protect them . If any damage due to bad packing might occur , please, let me know.
International custom duties and taxes are totally under the customer responsibilty and charge.
Refunds and Exchanges
If your item arrives to you damaged , please contact me.
I try to be as clear as possible about my items, sizes, materials and photos, so you should have a good idea of what your purchase will be but , if you are not satisfied ,you can send me back the piece you purchased and I can refund you of the payment apart from shipping costs .
Additional Policies and FAQs
I am always happy to listen to new ideas for custom order , so don't be shy, just ask and I shall help you at my best
Last Updated December 9, 2011