LabyrinthLeather

Labyrinth Leathercraft

Victoria, Canada · 3799 Sales

LabyrinthLeather

Labyrinth Leathercraft

Victoria, Canada 3799 Sales On Etsy since 2008

5 out of 5 stars
(1069)

Announcement   Every item here is designed and handcrafted by my husband and I out of quality leather from Italy. We believe in making products that last, so every item is 100% solid leather, not filled with dryer fluff from China! We also use non-toxic, water and wax-based treatments on the leather, which is tanned using oak bark, so the process is natural from start to finish.

Thanks for visiting and supporting those of us who craft :-)

Announcement

Last updated on Jan 9, 2018

Every item here is designed and handcrafted by my husband and I out of quality leather from Italy. We believe in making products that last, so every item is 100% solid leather, not filled with dryer fluff from China! We also use non-toxic, water and wax-based treatments on the leather, which is tanned using oak bark, so the process is natural from start to finish.

Thanks for visiting and supporting those of us who craft :-)

LabyrinthLeather

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LabyrinthLeather

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Reviews

Average item review
5 out of 5 stars
(1069)
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Shop policies

Last updated on January 9, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If there is a flaw in our workmanship beyond the expected minor variations that give handmade goods their charm, we will accept a return for full refund as long as the item is shipped within 30 days from the date of delivery. If it shipped later than that, we will offer a store credit or exchange for a comparable item.

If the return is motivated by a concern other than workmanship, such as the sizing not fitting, we offer a store credit or exchange if the item is shipped within 30 days of delivery. The only exception to this is that belts made to custom sizing (sizing in between or outside our normal size range of 32", 34", 36", 38", 40", 42", 44", and 46") cannot be returned for sizing reasons, so please make sure of your sizing and ask us if you need help to do so!

In case of a return, if the reason is a flaw in our product, we will cover shipping in both directions if needed. In the case of a return for other reasons, such as sizing, you will cover both shipping costs.

Please send returns to the below address:

Labyrinth Leathercraft
PO BOX 99900 RK 205 772
RPO CITY CENTRE
VICTORIA BC V8W 0C3

IMPORTANT NOTE: Please ensure that you mark the customs form as a "Return" not "Merchandise", otherwise we get charged duty.
IMPORTANT NOTE: Please also use regular post and not a courier, as otherwise we get charged brokerage.
IMPORTANT NOTE: If either of these two instructions are not followed, we reserve the right to refuse the exchange because the value of the duty and brokerage often exceeds the value of the item.
Shipping
As Canada Post charges nigh double for tracking on international orders, we do not offer it by default. After the 5 business days it typically takes us to craft your order, shipping within Canada typically takes 5 to 6 business days, shipping to destinations in the States typically takes 7 to 10 business days, and shipping to other international destinations can take anywhere from 10 to 21 business days depending on your location and your country's customs practices regarding leather.

You will receive a notification through Etsy's system when we have completed and shipped your item. If at any point in the process you have any questions about the status of your order, please feel free to contact us.

If your package is late and you are concerned that it may have gone missing in the post, contact us immediately and we will take steps to rectify the situation!
Additional policies and FAQs
We welcome custom orders! If your vision isn't best suited to our expertise, we are also always happy to direct you to other leatherworkers whose talents would be better suited, so don't be afraid to ask!

We also offer wholesale pricing for other vendors - contact us for details. Note that we do not at this time accept commission arrangements except with local vendors.