Lacebobbins

Lace Bobbins

Dunfermline, United Kingdom | 4827 Sales

Lacebobbins

Lace Bobbins

Dunfermline, United Kingdom 4827 Sales On Etsy since 2011

5 out of 5 stars
(1030)

Announcement   Christmas 2018 Order Deadlines: Painted lace bobbins
US, Canada & Australia 12 November, Europe 15 November & UK 21 November
For other items - needlework tools, unpainted bobbins, threads, books etc
US, Canada & Australia 20 November, Europe 25 November & UK 8 December.
I paint a wide range of designs on lace bobbins including wild flowers, Celtic Knots, teddies etc. In addition, I stock a range of plain lace bobbins and tools, lace books, Plotadot Grids, needlework tools and a range of Czech linen and cotton threads. Please contact me if you require any further information. Direct check out is now available to customers using credit and debit cards.

Announcement

Last updated on Nov 10, 2018

Christmas 2018 Order Deadlines: Painted lace bobbins
US, Canada & Australia 12 November, Europe 15 November & UK 21 November
For other items - needlework tools, unpainted bobbins, threads, books etc
US, Canada & Australia 20 November, Europe 25 November & UK 8 December.
I paint a wide range of designs on lace bobbins including wild flowers, Celtic Knots, teddies etc. In addition, I stock a range of plain lace bobbins and tools, lace books, Plotadot Grids, needlework tools and a range of Czech linen and cotton threads. Please contact me if you require any further information. Direct check out is now available to customers using credit and debit cards.

Alison Tolson

Contact shop owner

Alison Tolson

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Reviews

Average item review
5 out of 5 stars
(1030)
See reviews that mention:
quality 82 shipping 148 customer service 148
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About

Painted Lace Bobbins - how it started!

I have been making bobbin lace for most of my life. About twenty years ago, I started to paint lace bobbins for myself and then for other people.

Over the last few years, I started to sell more bobbins to lace groups across the UK at shows and by post. As demand increased, I decided that I would like to develop this into a business - at this point, I opened my Etsy shop.

Over the last year, I have started to sell more books, unpainted lace bobbins and tools, and will be looking to develop my range over the next few months.

Around the web

Shop members

  • Alison Tolson

    Owner

Shop policies

Last updated on May 22, 2018
Welcome to my etsy shop!

I have been making lace for many years and took up painting lace bobbins in the mid '90s - initially for my own use and then later on request for others.

My bobbins are painted with either acrylic, watercolour or gouache paints and sealed with several coats of varnish. I am happy to design lace day bobbins for groups as well as commemoratives and special requests for customers.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact me if you are unhappy with any item and I will try to resolve any problems. A refund of the cost of the item can be arranged on prompt return of the purchase undamaged and in a saleable condition. Any returns must be made within 14 days of receipt of the item with the buyer being responsible for the return postage.

In line with the EU distance selling regulations, the buyer has the right to return items within 14 days of receipt without supplying any reason. Return postage is the buyer's responsibility.

Please note that custom orders including lace bobbins with inscriptions for special occasions etc are non-returnable unless the item is faulty.
Payment
I accept payment by Paypal and Direct Check Out using credit and debit cards.
Shipping
Within the UK, all parcels are sent out by First Class post. Parcels for Europe and elsewhere will be sent out by Airmail post. I do obtain 'proof of posting' for all parcels however I would recommend postal insurance for larger value orders - please contact me for further details.

The post may take longer than usual at certain times of the year. All items will be well packaged to prevent any damage in the postal system - however, please let me know if there are any problems.

Buyers outwith the UK are responsible for any import duties, taxes, charges etc. which may be levied by their own country.

Please check that your address details are correct when placing an order with me. Your parcel will be sent to the address appearing on the invoice (address registered with Etsy) unless I am otherwise informed. I am unable to redirect mail after it has been dispatched.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Alison Tolson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info(@)lacebobbin.com. Alternately, you may mail me at:
Alison Tolson, 30 Whinhill, Dunfermline, Fife, KY11 4YZ, UK