LadyFayeJewelry

Lady Faye Jewelry. Handcrafted Fine Jewelry

Portland, Oregon

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LadyFayeJewelry is taking a short break

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Note from shop owner Thanks for stopping by! The shop is closed while we prepare for an upcoming move. Thanks for your understanding!

Note from shop owner

Last updated on Jun 9, 2021

Thanks for stopping by! The shop is closed while we prepare for an upcoming move. Thanks for your understanding!

Katie Mills

Contact shop owner

Katie Mills

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
Quality 6 Shipping 14 Customer service 15

About LadyFayeJewelry

Sales 305
On Etsy since 2011

Shop members

  • Katie Mills

    Owner

    Portland based metalsmith + jeweler creating everyday and fine jewelry that incorporate unique stones and simple forms. Made by hand with attention to quality + craftsmanship.

Shop policies

Last updated on July 14, 2017

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Exchanges and returns on new and unworn jewelry are accepted within ten (10) days of customer receipt. After 10 days, we reserve the right to refuse an exchange or refund. Please note:

Made to order, sale and discounted items are not eligible for refund but we do offer an exchange of equal or greater value.

Personalized and custom jewelry are final sale and not eligible for refund or exchange.

Customer is responsible for shipping and handling fees for returned items and will be refunded once returned item is received. It is recommended to purchase tracking and insurance for return shipping. Please note that the product must be returned unworn and in original packaging including all tags.

Lady Faye Jewelry is not responsible for lost, stolen or damaged items being returned. Please contact us prior to shipping your return so we can anticipate your package delivery.
Payment
Items are handcrafted and made-to-order in the order in which they are received. Please allow 10 - 15 business days from time of purchase to complete and ship your order.

Purchasing a ring? It is recommended for customers purchasing a ring online to have your ring size determined by a local jewelry prior to ordering. A ring sizing gauge is also available for purchase in our shop. Lady Faye Jewelry is not responsible for rings not fitting due to incorrect measurements.
Shipping
Please allow 10 - 15 business days from time of purchase to complete your order. Because each item is made just for you, please allow sufficient time for production and shipping timeframes. We are happy to accommodate special shipping requests such as rush shipping or a guaranteed delivery date, please contact us prior to placing your order.

Shipping Rates:

USPS Priority Mail - $12.00 (Tracking, Insured up to $250): Priority shipping via USPS including tracking and insurance up to $250.

UPS Ground - $40.00 (Tracking, Full Insurance, Signature Confirmation): Shipping via UPS ground including tracking, full insurance and signature confirmation upon delivery. Required shipping profile for jewelry valued over $250.

UPS 2nd Day Air - $60.00 (Tracking, Full Insurance, Signature Confirmation) Shipping via UPS 2 day air for quick two day deliveries. If you need a guaranteed delivery date scheduled, choose this shipping option and contact us with the details.

Please note that fine jewelry and items valued over $250 must ship with full insurance and signature confirmation. Please be sure to provide an address where you will be present to sign upon delivery.

Jewelry is packaged in a jewelry box within a sturdy mailer box. Lady Faye Jewelry is not responsible for missing packages due to incorrect shipping address and theft. Please choose the best shipping option based on the total value of your jewelry purchase.

Live in Portland? We would be happy to coordinate a local pick-up at our studio. Please contact katie@ladyfayejewelry to schedule.
Additional policies and FAQs
Jewelry Care: Due to the handcrafted process and inherent nature of the materials used, variations in metal color and oxidization may be visible from the photographs. Oxidization (also called "tarnish") is the natural occurrence of metal aging and darkening overtime due to exposure to air. Oxidization is common in metals such as brass, bronze, copper and is often thought of as adding a beautiful aged darkened surface to the metal.

• Protect silver jewelry from tarnishing by storing in a well sealed ziploc bag
• Clean jewelry with a polishing cloth or liquid polish
• If silver has been oxidized (blackened) as part of the design, do not use the above methods, rather soapy water and toothbrush to clean off dirt, lotion, etc.
• Maintain and protect finish by removing jewelry before washing hands, showering, putting on lotion, gardening, etc.

Repairs: Craftsmanship is a priority at Lady Faye Jewelry and we stand behind it. If your jewelry needs repair within the first six months of purchase we will do so free of charge. After six months a small repair fee may apply and will be assessed on a case by case basis. We do not repair pieces made by another jeweler.