Ladyguen

Lady Guendalina's Closet

Carver, Massachusetts

Ladyguen is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Ladyguen is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 22, 2016
Welcome to Lady Guendalina's Closet. The place for custom hand made snoods. I am not happy until my customer is happy. All my snoods are made with the finest of materials. Fine cottons, linen's, silks, wools, even cashmere and angora. I only use the finest jewelry quality beads. No craft store plastic beads for me. One note on my descriptions. All faux beads are referred to by color. If a bead is referred to as garnet, amethyst etc, be assured it is the semi-precious stone. If it is glass it will be referred to as burgundy or purple.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
In general due to the intimate nature of snoods they cannot be returned unless they are defective. If there is some problem, please contact me.

Supplies can be returned, but buyer assumes all postage costs plus a 15% restocking fee. All returns must be recieved within seven days.
Payment
Etsy checkout or Paypal are my preferred payment method. I can also take MC/Visa/Discover by phone. Please e-mail me if you wish to use this payment method. Payment is expected within forty eight hours of purchase. If this is not possible, please e-mail me first to discuss other options. For items over $100 lay-a-way is accepted with 50% down and the additional 50% within four weeks. No fee is charged for layaway.
Shipping
Most shipping is calculated be Etsy. I'm still working on changing over all my listings. This means that shipping will be combined automatically.
Additional policies and FAQs
Custom orders are my specialty. If you see a snood you like but want a different color, just ask. Other sizes available as well as many different materials. I will work with you if you have your own materials, too. Wholesale is possible for orders of 20 snoods or more. E-mail me for more details. Volume discounts at 10 snoods. Check out some of the custom snoods made for others on www.ladyguen.com.

All snoods are guaranteed from workmanship defects for a period of one year. Semi-precious and precious bead snoods will be repaired free of charge for five years. (Except for cases of extreme negligence). Small fees applicable after these periods for repairs.